Data Entry Clerk

**** *. ***** ***

Chicago, Illinois *****

Telephone: 773-***-**** (H)

773-***-**** (C)

Email: *************@******.***

OBJECTIVE

Value a progressive and innovative work environment where my skills in the areas of Administrative Support and Safety and Facilities Management are fully utilized. PROFILE

Customer Service Professional, experienced in fast-paced environments which demand strong organizational, technical and interpersonal skills. Committed to superior problem solving, able to multi-task effectively, and detailed-oriented.

PROFESSIONAL EXPERIENCE

Assistant Site Operations Manager (May 2022 - current) Early Learning Facilities Coordinator (February 2019 - April 2022) Metropolitan Family Services/Learning and Wellness Center Chicago, Illinois Support the Early Learning Directors, Supervisors, and Managers in maintaining a safe and operational environment within budgetary guidelines. Knowledge of policies and procedures, regulations, standards for ECLKC, City of Chicago, Illinois Department of Children and Family Services and NAEYC. Coordinate facilities with inspectors, contractors, and other outside persons on an as needed basis at the three early learning centers.

Order, purchase, and/or gather needed tools and materials to complete maintenance checklist. Maintain a positive work ethic with staff, contractors, engineers, custodians, vendors, executive leadership team members, program managers, etc.

Collaborate with management and staff to develop and implement strategies for improving health and safety practices.

Respect and maintain rights and confidentiality of all staff, parents, and children. Spearheaded the onsite orientation for training staff on the Safety and Risk Management manuals. Maintain documents and records relating to health and safety inspections, trainings, and incidents. Keeping abreast of developments in environmental health and safety regulations and best practices in childcare settings

Ensuring compliance with local, state, and federal regulations related to health and safety in childcare settings.

Developing and implementing health and safety policies and procedures to ensure a safe environment for children, staff, and vendors.

Conducting regular inspections of the childcare facility to identify and address any safety and health concerns.

Office Assistant II (August 2013 - February 2019)

Metropolitan Family Services/Early Learning Programs Chicago, Illinois Operated with independence and judgement in carrying out assigned responsibilities. Assisted in the development of systems and procedures for own responsibilities. Plans own work to meet scheduled deadlines

Composed and produces documents and reports using agency software packages. Using professional judgement, handled difficult calls and determined appropriate disposition. Updated health safety policies and ensured policies were adhered to. Administrative Assistant/Office Manager (July 2002 - December 2012) Farmers Insurance/ Rosemary Brown Insurance Agency Chicago, Illinois Accountable for integrity and precision of clients and office files. Scheduled appointments for clients to meet with insurance agent. Outbound billing and collecting of payments for insurance premiums. ACADEMIC AND PROFESSIONAL ACHIEVEMENTS

High School Diploma Math/Science

Associates in Arts Degree Business Economics

Bachelors in Science Degree Management

National Louis University June 2024, tentatively

Proficiency in Access, Excel, PowerPoint and Microsoft Word applications as well as: Google Teams

Google Docs

CPR/First Aid Certification

ServSafe Food Managers Certificate