Customer Service Data Entry
Resume:
Professional Summary
Experience
Contact
Skills
Hi, I'm Korriana Wilson.
Dependable young industry worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team. while being a motivated college student, currently enrolled and seeking opportunity to apply skills in database management, spreadsheet and other computer applications to meet challenging work assignments and support management team. Excellent at communicating, writing and editing. Keen attention to detail and focused on meeting deadlines.
korriana.wilson1@gmail.c
om
1604 s 14th Ave Maywood il
Cash handling
Payment processing
Customer service
Issue refunds
Operate cash registers
Manage inventory
Problem-solving
Multitasking
Data Entry
WPM
MS Office (Outlook,
PowerPoint, Excel)
Phone Calls
RECEPTIONIST Apr 2022 - Current
The Grove of Lagrange, Lagrange, Il
Greeted guests promptly and consistently set professional tone with friendly assistance.
Shared information about office hours, procedures and requirements to resolve walk-up and telephone questions. Accepted incoming mail and routed to appropriate staff. Updated and managed digital and physical office records. Served as first point of contact for new and returning visitors. Retrieved messages from voicemail to forward to appropriate personnel.
Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions.
Received guest complaints and reported to manager. Greeted every visitor with friendly smile and immediate offer of knowledgeable assistance.
Interacted with guests using professional, friendly customer service.
Acknowledged arrival of guests to reception area with eye contact and proper greeting.
Answered telephone calls to provide information, take messages and set up appointments.
RETAIL SALES ASSOCIATE CASHIER Nov 2020 - Oct 2022 Forman Mills, Villa Park, IL
Processed cash register transactions, inputted product costs, and gave back change
Counted money in cash drawers and balanced drawer at beginning and end of shift
Adhered to cash handling policies and procedures
Found ways to improve customer experience and acted as store K
K
O
R
R
I
A
N
A
W
I
L
S
O
N
Education
brand ambassador
Answered questions regarding special and seasonal products Bagged and packaged customer orders and purchases
Solved complaints by customers and issued credits for returned merchandise
Greeted customers and provided prompt and friendly service Ordered, stocked, and rotated aisles and departments Returned non-purchased products to shelves and performed general merchandising functions.
Directed customers to appropriate merchandise and store locations.
CASHIER Oct 2021 - Apr 2022
Marianos, Wheaton, IL
Processed cash register transactions, inputted product costs, and gave back change
Adhered to cash handling policies and procedures
Obtained thorough knowledge of products sold to assist customers with locating and purchasing items
Found ways to improve customer experience and acted as store brand ambassador
Greeted customers and provided prompt and friendly service Bagged and packaged customer orders and purchases. LINE COOK May 2018 - May 2020
Rosati's, Melrose Park, IL
Read order tickets for appropriate ingredients to utilize Customized pizza with sauce and cheese variations and assortment of toppings to meet customer specifications Cooked exact number of items ordered by each customer, working on several different orders simultaneously Kept front-end staff informed of expected delays or item shortages.
Cooked, arranged and presented high-quality food.
Cleaned and organized kitchen workstations and storage areas before and after cooking.
Answered, reported and followed executive chef's instructions. Followed exact recipes to produce baked goods such as bread and pastries.
Inspected food preparation equipment, arranging maintenance and repair work as necessary.
ASSOCIATE OF ARTS - UNDECIDED
May 2023
College Of Dupage, Glen Ellyn, Il
Student Scholar Athlete
Volunteer, P.A.D.S.
GPA 3.1.
Contact this candidate