Novato, CA ***** 415-***-**** **************@*****.***
SUSAN ABUHALAWA
WEBSITES,
PORTFOLIOS,
PROFILES
● www.linkedin.com/in/susanabuhalawa
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. PROFESSIONAL
SUMMARY
SKILLS ● Market Research
Property tours and
inspections
●
● Microsoft Office
● Property Marketing
● Property Management
● Business Development
● Contract Negotiation
● Client Relations
● Product Sales
● Cash Register Operation
● Relationship Building
REALTOR 04/2023 to Current
Coldwell Banker, Novato, CA
PROPERTY MANAGER 02/2022 to 04/2023
Bayside Management, Sausalito, CA
REALTOR 11/2018 to 04/2023
Berkshire Hathaway, San Rafael, CA
WORK HISTORY
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
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Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
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Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
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Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
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Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
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Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
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Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
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● Increased property sales by effectively marketing listings and utilizing strong negotiation SALES ASSOCIATE 11/2015 to 07/2017
Nordstrom, Corte Madera, CA
TELLER 02/2012 to 05/2015
Bank Of America, Belvedere Tiburon, CA
TELLER 04/1990 to 10/1996
Wells Fargo, Greenbrae, CA
skills.
Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
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Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
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● Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets. Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
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Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
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Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
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Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
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● Improved customer satisfaction by providing efficient and accurate transaction processing. Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
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● Assisted customers with account inquiries, resolving issues promptly and professionally. Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
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Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
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Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
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Provided training to new tellers on bank procedures, systems, and customer service best practices.
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Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
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Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
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Sonoma State University, Rohnert Park, CA
Bachelor of Science, Biology, 06/1993
EDUCATION
CERTIFICATIONS California Real Estate License - 2017 to Present English
Native or Bilingual
Arabic
Native or Bilingual
LANGUAGES