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************@*****.***
Jeddah, Saudi Arabia
www.linkedin.com/in/sharik-
tuan608a811a2
WEBSITES,
PORTFOLIOS,
PROFILES
• www.linkedin.com/in/shari
k-tuan608a811a2
EDUCATION
Some College (No Degree),
Diploma
Swiss Lanka Hotel School,
Colombo, Sri Lanka, Sri Lanka
June 2007
MS Office Certificate
Programming Basic Level,
Diploma
OKI International School, Sri
Lanka, Sri Lanka
2007
Graphic Designing, Microsoft
Excel, Microsoft Work,
Microsoft Power Point
TUAN SHARIK
PROFESSIONAL SUMMARY
Dynamic Catering Manager with extensive experience in the preparation, setup, and serving of both hot and cold counter food. Possess a keen focus on maintaining the highest cleanliness, hygiene, and quality standards in all catering operations. As a collaborative team player, excel in motivating and engaging staff to enhance productivity and ensure seamless service delivery. Specializing in Labor Camp Dining, bring exceptional expertise in budgeting and detailed cost analysis, ensuring efficient resource allocation while maximizing quality. Leadership style fosters a positive team environment, allowing for outstanding personalized service that meets and exceeds client expectations.
WORK HISTORY
March 2024 - Current
Como Arabia Facility Management - Catering manager, Jeddah, Saudi Arabia
• Successfully led catering team of 45 staff members, ensuring seamless operation of daily catering services for up to 2,500 individuals across three meals.
• Established and nurtured strong relationships with key clients, resulting in consistently high standards of customer service and satisfaction.
• Developed and executed innovative catering menus tailored to meet diverse client needs and preferences.
• Utilized exceptional problem-solving skills to swiftly address and resolve any catering service challenges, enhancing overall service quality.
• Coordinated with vendors and suppliers to guarantee timely delivery of essential catering materials, maintaining service continuity.
• Oversaw kitchen operations and personnel management to ensure food quality consistently exceeded expectations.
• Reconciled cash and credit card transactions, ensuring accurate financial records for transactions.
• Monitored and managed stock levels to maximize efficiency and minimize waste, contributing to cost-effective operations.
November 2020 - February 2024
Eram Group of Company - Food Service Warehouse Supervisor, Al Kharj, Saudi Arabia
• Recorded information, shortages, and discrepancies to keep records current and accurate
• Revised and developed procedures to reduce risk and achieve compliance
• Supervised shipping and receiving, distribution and workplace safety
• Supervised warehouse operations by managing employees during shifts
• Maintained high levels of accuracy in daily operations
• Managed merchandise inventory transactions
• Performed troubleshooting to resolve issues with equipment, devices, and
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HACCP level- 2
Creative Consulting Training
Centre, Dammam, Eastern
Province, Saudi Arabia
2020
Passed GCE O/L Examination,
High Studies
Zahira College, Colombo,
Srilanka, Sri Lanka
January 1996 - December
2006
PERSONAL
DETAILS
Date of Birth / Age: 06 June
1990
Nationality: Sri Lankan
Marital Status: Married
Visa Status: Iqama
Transferable
Gender: Male
LANGUAGES
English
Advanced
Hindi
Intermediate
Arabic
Beginner
products
• Oversaw inventory control levels and verified compliance with storage and organization processes
• Used warehouse management software to reconcile daily inventory. May 2017 - October 2020
A Premier Flight Catering - Operations Supervisor, Dammam, Saudi Arabia
• Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
• Motivated and trained employees to maximize team productivity
• Encouraged and promoted ideas aligned to business needs and benefits
• Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices
• Tracked company equipment, tools and technology to manage inventory
• Maintained updated and detailed records of calls in physical and electronic database
• Directed dispatching, routing, and tracking of 5 fleet vehicles
• Maintained close working relationships with food and beverage director, head chef and Operation manager
• Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule events and carry out catering needs as contracted
• Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations
• Coordinated contracts, plating guides and team training manuals
• Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction
• Scheduled and rotated staff for adequate coverage and fair distribution of workload.
January 2016 - March 2017
Doctor's Mobile - Showroom Salesman, Colombo, Sri Lanka
• Answered customer questions about products and services, helped locate merchandise, and promoted key items
• Developed strong rapport with customers and created positive impression of business
• Listened to customer needs and desires to identify and recommend optimal products
• Used in-store system to locate inventory and place special orders for customers
• Stocked merchandise, clearly labelled items, and arranged according to Models.
• Created an inviting environment for customers by maintaining store organization and cleanliness.
September 2013 - September 2015
Saudia Flight Catering - SR. Foreman Operation Department, Riyadh, Saudi Arabia
• Cultivated good relationships with airline cabin crew
• Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
• Aircraft Catering Order practised good time management to deliver prepared orders quickly and accurately.
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• Answered cabin crew questions, recommended items, and recorded order information.
SKILLS
• Customer Service
• Stock management
• Forklift operation
• Time Management
• Budget Management
• Health and Safety Compliance
• Leadership skills
• Inventory control
• Problem-Solving
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