Human Resources Manager

Lisa Williams

**** ****** ****, ******, ** ***** 218-***-**** ********@*******.***

www.linkedin.com/in/lisa-williams-705b7310/

PROFILE: Human Resources Manager. Hiring and retention, compensation administration, personnel records, employee relations, training and development, accounting and payroll.

WORK EXPERIENCE:

Human Resources Administrator

Feb 2022-present

IGO Legacy Hotel Group, Hermantown, MN

●Department of one as member of corporate staff team for 260 employees at twelve different properties across three states

●Payroll and benefit processing

●HRIS Administrator

●Employee development, compliance, safety, work comp, investigations, etc

Human Resources Business Partner May 2020-Feb 2022

Charter Next Generation, Superior, WI

●A member of the Leadership team and oversee all HR functions for close to 200 employees in a plant that is running at all times

●Work closely in conjunction with all department heads and teams

●Revived and revised Employee Engagement to make it work for the plant and the shifts

●Managing through COVID and the challenges that comes with that

Treatment Director

Birch Tree, Duluth, MN Nov 2019 – May 2020

●Responsible for facility, adjacent to a nursing partner, along with all guests and their mental health, housing, medical needs

●Managed coordination of the crisis team and the admission to the facility

Human Resources Business Partner Sep. 2014-Sept 2019

Genesis Attachments, Superior, WI

●Oversaw all HR functions—hiring, retention, workers compensation, succession planning, benefits, compensation, performance appraisals, improvement plans, and procurement—for 100+ employees

●Collaborated with leadership from operations, sales, engineering, accounting, and business development, leading to a high functioning team

●Created new safety program for entire organization by applying a proactive approach that reduced accidents

●Coordinated succession planning that advanced development of personnel pipeline

●Initiated professional development plans, leading to a training program that enhanced staff supervisory skills, improved communication techniques, and increased soft skills

●Devised Employee of the Month program, resulting in higher employee job satisfaction through recognition and expressed appreciation

●Developed and implemented 360 reviews, achieving greater staff input to decision-making, which led to smoother operations and higher productivity

Human Resources Manager/Specialist May 2011-Sep.2014

Securitas Security Services, Duluth, MN

●Performed rigorous reference and background checks that resulted in full compliance with state licensing requirements

●Managed accounts payable/receivable process, accomplishing strict attention to details and on-time delivery

●Retained remote employees by devoting attention to personal, face-to-face interactions, showing concern for problems, and providing practical support

●Successfully recruited security professionals for demanding oil field jobs: sponsored job fairs, advertised nationwide through job boards, and provided incentives such as housing allowances, overtime possibilities, and exceptional medical benefits

●Created employee coaching program by developing a supervisory handbook and management training that led to increased confidence and strategies for staff support

EDUCATION:

Human Resources Generalist Certificate, University of Wisconsin-Superior

Advanced HR Management Certificate, University of Wisconsin-Superior

Organizational Leadership Certificate, University of Wisconsin-Superior

B.A., Bachelor of Arts, Criminology/Psychology, University of Minnesota-Duluth

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