Customer Support Human Resources
Resume:
LIsa M. Noto
Rochester, NY 14612
Career Statement: Various office positions offering skills in diverse environments. Efficient and organized in a multi-task setting. Experienced working with professionals and clients on all levels.
ReactDX, Melbourne, FL
11/4/23-11/2024
Customer Support
●Assisting customers from medical offices via telephone, email, chat with request regarding inventory, report device and software support/troubleshooting, portal preferences, and patient compliance information.
●Supports sales reps, providers, patients and team members
●
Jordan Health Center, Rochester, NY
12/2013 - 5/2023
Purchasing Coordinator
●Purchase for 10 sites
●Medical supply vendors
●Yearly insurance renewal
●Create PO’S
●Tracking orders
●Bank deposits
●Maintained inventory
Cannon & Noto Enterprise Inc., Rochester, NY
1/2012 - 12/2013
●Managed office employees
●QuickBooks
●Travel arrangements/Housing
Tamburino’s Bakery/Owner
9/2009 - 10/2011
●Opened a Bakery
Cannon & Noto Enterprise Inc., Rochester, NY
1/2007 - 5/2009
Office Manager/AP
●Managed office employees
●QuickBooks
●Travel arrangements/Housing
Baisch Inc., Rochester, NY
6/2005 - 1/2007
Accounting Agent/Human Resources
●Data enter invoices
●Pay invoices through QuickBooks
●Monthly reports
●Create purchase orders
●Order materials for jobs
●Vendor relationships
●Unemployment
●Garnishments
●Insurance certs
●Sub contract agreements
●New Hire
●Disability
●WC
●Travel arrangements/Housing
Unity Health Systems, Rochester, NY
9/2004 - 6/2005
Billing Clerk
●Workers Comp
●Interaction with patients/insurance companies
●Follow up on comp cases
Anthony L. Jordan Health Center, Rochester, NY
10/2003 - 6/2004
Purchasing Agent
●Purchased all supplies
●Maintained inventory
●Cost analysis
Administrative Assistant/PPC Department
●Multi phone lines
●Meeting minutes
●Greeted patients
●Organized the director
●Redesigned filing system
Brook-Lea Country Club, Rochester, NY
8/2002 - 11/2003
Server
●Waited tables
●Set up banquet rooms
Merkel Donohue, Rochester, NY
1/2001 - 9/2001
Customer support
●Support sales/entering quotes
●Researching materials, configuring prices/discount quotes
●Correspond with manufacturers and clients
●Various reports
●Special assigned projects
Quatela Center for Facial Plastic Surgery, Rochester, NY
Administrative Assistant
6/2000 - 1/2001
●Handle administrative functions to support Business Administrator, Physicians, and Nursing staff
●Interface with insurance and hospitals to insure compliance for credentialing
●Track and document physician activities including speaking engagements, meetings, seminars, and professional development, as well as press releases and media
●Domestic and international travel arrangements
Wegmans Food Markets, Rochester, NY
Administrative Support
2/1999 - 5/2000
●Reported directly to owners of the company, and Directors of: Operations, Human Resources, and Marketing
●Created presentation materials for Human Resource seminars
●Travel arrangements
Shift supervisor/Customer Service Rep/Central Photo Lab
5/1989 - 2/1999
●Oversaw daily activities for 56 photo labs
●Made on-site visits to resolve issues
●Managed employees: processing and printing film
●Scheduling and payroll
●Trained new employees
●Assisted in developing the company’s first training manual
●Increased business in existing accounts
Education/Professional Development
MCC, Rochester, NY
Ziff Davis, Rochester, NY
Computer application
Computer Skills: MS Office, Word, Excel, Outlook, Power Point, Access, QuckBooks, Great Plains, Internet
References available upon request
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