Operations Manager Regional Director

DALE M. SANDERS

**** ** **** ****, ***** TN *****

901-***-**** - ********@******************.***

Regional Director of Operations and Safety Specialist Fully Qualified and licensed Master

Electrician in several states. I assist Alpine

Power corporate and locations in design,

installation, MOPs, testing, operation and

training of customers. I enjoy DIY tasks

around home, construction and

mechanical as well as electrical work. I’ve

worked successfully

with companies like FedEX, Verizon, AT&T,

Coca Cola, Nike, DOD, Entergy, Southern

Company, Delta, etc. I have a limited

knowledge in the area of HVAC operations

but strong knowledge of the use and

requirements for it.

Contact

PHONE:

901-***-**** or 901-***-**** (wife)

EMAIL:

********@*****************.***

EDUCATION

Arkansas State University -- 6/1979

Studies in electrical engineering after testing out of all but 4 hours of required courses. Entered ASU as a 2nd semester Sophomore. Lacked 3 hours entering as a Junior. I Utilized those hours to assist in completion of Master’s degree in Electrical Engineering.

Average GPS was 3.69 with distinction. B.S.E.E. + M.S. Minor was is Radio Broadcasting with a 3.88 gpa.

Marked Tree High School - 1974

3.92 GPA with multiple honors for activities. College Prep curriculum with emphasis in biological sciences.

WORK EXPERIENCE

I worked my way through college in broadcast radio and part time work. I worked shifts at 2 local radio stations in an on-air capacity. After graduation from college, I secured a position at a new radio station. WGKX, KIX-106 FM, Memphis TN during the years of 1984 to 1986 as Morning Air Personality. #3 in the Market over all radio stations 1986 – 1994 – KYNG-FM, Dallas, TX, Morning Team at New Top 5 Market Country Station. Introduced Garth Brooks, Brooks and Dunn, and Wynonna to Country Radio in America at Texas Stadium. #1 in Market 1994 – 1998 – TN-TX Engineering/Installation – Technical, broadcast, and Telecom engineering. Installation of some of the first digital equipment in the broadcast, networking, and cellular telephone systems in America for multiple carriers. Tested for Master Electrician licenses.

Alpine Power Systems, Inc., West TN office and Southern Region 1998–present: Hired as Service Manager and grew/developed to Regional Operations Manager, Southeast Region. Responsible for 5 locations (Profit Centers) and all technicians employed at each location in addition to subcontractors as required. Hired, trained, scheduled, and supervised service technicians. Handled Sales, system design and installation, working with contractors, customers, and multiple corporations to ensure quality installations and workmanship. Have provided services and programs for corporate office in Redford, MI as well as many service employees.

Flying Wounded Warriors and Angel

Flight Patients for treatment in

personal aircraft.

Amateur Radio Operator-Extra Class

Member ARRL.

Training Hunting Labradors

Sound – Production operations at

Church.

Side business in creating Voice Over

productions for commercials and

training.

25 years of progressive, related

experience within operations, sales,

marketing, safety, and delivering on

B2B ecommerce strategy. This

includes a combination of multiple

skills through consistent personal

learning and professional growth.

Specialized Knowledge/Skills;

• Ability to develop and deploy

the strategy that drives

customer partnerships,

revenue, growth, and

retention.

• Metrics driven with strong

financial and analytical

capabilities in situations of

increasing complexity.

• Strong Critical thinking skills.

• Consistent personal and

technical growth.

• Spiritual growth and

education and the belief of

“giving back” as part of my

personal and professional

lives. God has blessed my life.

• Commercial/Instrument Pilot

with contributed trips to

Wounded Warriors and Angel

Flight. Over 6500 flight hours

logged.

• Member of the “Quiet

Birdman (QB)” that was

founded by Lindberg in the

early 1900s. Memphis Hanger.

SKILLS

Customer Centric – able to meet the customer’s needs – ALWAYS! Able to demonstrate leadership across multiple channels and become a trusted advisor to senior technical and decision makers even to today. The customer is always first and is the reason we exist. Belief and strong work ethic. Kept strong employees on staff and reduced turnover. Employee satisfaction and motivation is of highest importance and keeps costs low. Strong interpersonal communications skills, built relationships and accomplishes goals. Employees must be rewarded for quality work and performance.

I hold Master Electrical Licenses in 9 states.

Experience with ecommerce platforms and CRM systems (Salesforce and Oracle), Developed Training and Safety Programs in use company-wide.

General knowledge of MS Office, Salesforce, and other systems. Willingness to travel. Well respected for skills, knowledge, and abilities. Acted as Project Manager on multiple large jobs for Fortune 500 customers.

Senior Member of I.E.E.E. and power committee, Certified in multiple systems by Marconi, Liebert, and Vertiv DC power, GE Power, and Lithium-Ion systems. Certified by various manufacturers of batteries and DC Power Systems and UPS systems. I developed and teach “Battery 101” to multiple customers as part of maintenance programs sold by sales department.

Experienced in designing, specifying, overseeing installations, and managing jobs to meet budget targets. Scheduling jobs and insuring job walkdown and job details are part of the job.

Supervision of projects and making high level decisions concerning the jobs and meeting deadlines and goals. Consistent superior supervisor reviews, salary increases, and consistently increasing bonuses and levels of responsibilities.

My general philosophy is that “Customers comes first” the rest will follow.

Hired by and answer currently to the 2 company owners. I cooperate and work with existing upper-level management.

I am seeking to move my abilities and talents to an alternate organization whose value of its people and practices more closely parallel my own.

Alpine has taken excellent care of me over the years and has treated me with kindness and respect but, it’s time for a new challenge. References available upon request.

Contact this candidate