Customer Service Store Manager

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Comprehensive Health Services February ****- march 2017 Scheduler 1 Pier diem

DUTIES AND RESPONSIBILITIES:

Through inbound and outbound calls, coordinate with examinees and network facilities to schedule various medical examinations as requested by client. Follow multiple scheduling protocols for each client. Through inbound calls, receive and find solutions to facility and examinee scheduling issues. Utilize different computer systems to research and identify issues preventing scheduling. Work individually with select network facilities to coordinate block scheduling when appropriate. Assist other departments with routine administrative duties or obtaining missing exam components as needed.

CPI Picture Me March 2009 – January 2012 Studio Manager

• Taking Digital Photographs

• Making portrait creations

• Customer service

• Sales of portraits

• Processing orders into computer database

• All manger duties,

• Maintaining studio quality control for professional photography Lifetouch Jcpenny’s November 2007- January 2008 Studio Associate/Studio Manager

• Taking Digital Photographs

• Making portrait creations

• Customer service

• Sales of portraits

• Processing orders into computer database

Other Experience: Circuit City - November 1999 - April 2002 Customer Service Associate/Customer Service Assistant Manager

References Available Upon Request

DUTIES AND RESPONSIBILITIES

Provide superior customer service leadership; greet and assist customers, and operate cash register Open and close the store a minimum of two days per week. Assist the Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays. Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction. Assist in ensuring the financial integrity of the store through strict cashier accountability, key control, and adherence to company security practices and cash control procedures;authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Objective

To dedicate myself to a position where I can contribute my talents and expand my career in Customer Service

Education

Family Dollar Assistant: February 2018-June 2018 Customer Service Manager High Tech Institute Orlando, Fl March 2005- Present Extensive specialized training in Massage Therapy Program New York Technical College, Brooklyn N.Y January 1996- June 1998 Extensive training for the Nursing Program

Relevant Experience:

SHIRLEY BETHUNE

1602 south st

Titusville,fl 32780

Cell:407-***-****

Email: ***********@*****.***

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