Project Manager Management

Dale Mayo, PMP, CSM

Omaha, NE 515-***-**** ********.***@*****.***

EXECUTIVE SUMMARY

MANAGEMENT: Encouraging influential Project Manager providing support and status to multiple Projects.

PROGRAM MANAGEMENT: Demonstrated passion during interactions with team as a Servant style Project Manager interacting with individuals, teams and management on assessing, monitoring, and delivering product needs within Waterfall, Agile and Scrum methodologies. Facilitate and coordinate the corporate IT portfolio with Senior Management and key stakeholders.

AGILE TRANSFORMATIONS: Leadership experience in Software, Firmware and Web-based application development using Java, C++, PHP, and JavaScript while transforming methodologies from Waterfall to Agile, leveraging Scrum. Utilized multiple Project Management tools including JIRA, Kanban, Basecamp, Clarity PPM, IBM Rational, SharePoint, MS Project, MS Office, MS Word and Primavera. Implemented, and tweaked, methods of improving throughput and productivity.

PROJECT DELIVERY: Delivered numerous Software releases and Web-based Agile projects simultaneously ranging from $250K - $2.7MM within a Release Management delivery platform collaborating with Delivery teams and Senior Mgt.

ACCOMPLISHMENTS

Strategic direction w/Software Applications, Databases and Web Delivery team projects totaling $2.3MM and Agile Transformation within a Release Management Platform; Led Delivery teams one year prior and two years post.

Governance of six Insurance Carriers new and enhanced products increasing sale revenue to $1.7MM with Agile.

Strategic planning, monitored and delivered $2.7MM fortune 500 projects successfully building out cost effective Infrastructure upgrade to 96 servers / 288 Unix partitions; Served needs of multiple business application projects.

Assessed, monitored, and delivered $1.1MM WebSphere Infrastructure project; Served needs of multiple business Web and Application projects through teamwork and computer proficiency.

Assessed, monitored, and delivered $1MM Enterprise Security Framework (PCI-DSS) Payment Card Industry Data Security Standard project with policies; Delivered project with Co-Sponsors: Information Security and IT Operations using Technical skills and Management skills.

Developed IT Metrics and IT Asset Management Strategy; Implemented policies, tools, and processes reducing IT cost by 45%.

PROFESSIONAL EXPERIENCE

BM FUNDRAISING - Sioux City, IA

Entrepreneur/Operations Project Manager 7/2014-1/2024

Leadership experience developing fundraising strategies in coordination with volunteer members.

Built partnerships with local organizations to sponsor and support organizations through in-kind donations.

Hands on live-event fundraisers including on-site management, ordering, merchandising and staffing.

Developed direct mail and internet marketing campaigns to promote and solicit participants and sponsors.

Organize, develop, and match volunteers skill-sets into team roles and members.

ES&S – Election Systems and Software - Omaha, NE

Project Manager/Scrum Master 12/2019-5/2020

Measured project performance in addition with communication and documentation needed for successful and seamless integration with business processes in information technology with software development.

Committed with development detailed project plans to monitor and track progress.

Present information on projects being delivered on-time, within scope and cost.

Managed changes to project scope, project schedule and project costs.

SE2 – Insurance – Topeka, KS

Operations Project Manager – Consultant – Remote 2/2017-8/2017

Collaboration with develop cross-function teams managing six Insurance Carriers new and enhanced products increasing sale revenue to $1.7MM with Agile methodologies and PMP certification on follow through.

Product Owner managing information management agile projects through framework by inspiring cross-functional, self-organizing teams and resource allocation producing shippable code deployed in quarterly releases to specification.

Produce and manage project schedules, scope, budget, quality, risk assessment, progress reports including monthly close out process variances with complex projects through Agile, SDLC phases.

Capability to understand and document scope definition and linked business case needs to technical requirements traceable to test cases and acceptance criteria.

Managed maintenance project budget estimates, risk management, labor forecasting for domestic and global resources, and cost of work performed along critical path to balance triple constraints.

Management experience reporting project health metrics and financial reports via Dashboard presentations to senior level stakeholders.

Worked in a PMO environment on a Releasee Management Platform with four Product Owners, Program Manager, ScrumMaster, and Executive Delivery Manager. Organization accountable for fifteen Insurance Carriers.

B2INTERACTIVE – Websites - Omaha, NE

Project Manager - Consultant 7/2015-10/2015

Piloted and implemented Agile methodology, Kanban, resourcing allocation, monitoring, and financial tool.

Prepared and collaborated program plans with Web-based applications including scope, budget, time, resource capacity constraints/gaps, and entry/implementation process improvements with impact on quality standards with written communications.

Streamlined and utilized estimating/resourcing processes for internal and external resources using Agile.

Facilitated and led multiple departments through SWOT/Gap analysis workshops aligning company objectives.

Learned to utilize JIRA with Project Management and IT Operations with a Delivery/Operations team of fifteen.

FIRST DATA – App. Hardware and Software – Omaha, NE

IT Project Manager 8/2012-6/2014

Collaborate, monitored and delivered $2.7MM fortune 500 projects successfully building out cost effective Infrastructure upgrade to 96 servers with 288 Unix partitions; Served needs of multiple business application projects within Cross-Functional Teams on operational standards.

Facilitation Skills used to Interpreted business case values with budget, time, scope, quality and forecasted revenue recognition providing status.

Piloted and led project cadence process including business case development, resource allocations, project metrics, communications, escalations, and change processes within Clarity PPM, SharePoint, and MS Project.

As a team lead, we improved quality, business value, and increase productivity in the areas of data quality, code maintainability, operations and customer service with accountability in the Configuration Management Database.

Hired and trained two team members based on newly formed PMO procedures and communications.

Learned to utilize Clarity PPM and SharePoint while working with off-shore project team members.

PHYSICIANS MUTUAL INSURANCE COMPANY - Omaha, NE

Project Manager/Project Control Analyst 4/2005- 4/2012

IT Management of Software Applications (CRM), Contractors, Firmware and Web Delivery team projects totaling $2.3MM and Agile Transformation within a Release Management Platform; Led Delivery teams one year prior and two years post transformation within compliance.

IT Governance of product development activities across multiple Delivery teams through SDLC including product inception, release planning, requirements definition, development, testing, documentation, certification, build out.

Organized Scrum Meetings including iteration planning, daily stand-ups, backlog grooming and retrospectives.

Maintain Agile story boards, burn down charts, backlogs and reporting artifacts on operational standards.

Assessed, monitored, and delivered $1MM Enterprise Security Framework (PCI-DSS) Payment Card Industry Data Security Standard Project with policies; Delivered project with Co-Sponsors: Information Security and IT Operations within Technology and high-quality standards.

Negotiated with project stakeholders to identify and allocate resources in Project Planning to remove impediments with software development.

CERTIFICATIONS

Certified Scrum Master (CSM)

Project Management Professional Certification (PMP) (PMI)

Communication Skills Certification (American Management Association) (AMA)

Performance Management Certification (AMA)

ITIL® Foundations v3.0 Certification (Maryville)

Building an Effective Metrics Program Certification (AMA)

EDUCATION

BSBA – Major - Accounting - University of South Dakota - School of Business Accreditation: (AACSB)

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