Customer Service Patient Access
Resume:
Jennifer Steward
Braddock, PA *****
Phone: 412-***-****
**********@*****.***
Experience:
UPMC Health Systems
Customer Service Concierge II
Pittsburgh, PA
June 2012 to June 2024
Responsibilities included: providing customer service for hospitals and physicians billing; answer billing questions, financial counseling and process patient payments.
Roper St Francis Health System
Patient Access Associate II
Charleston, SC
June 2010 - February 2012
Responsibilities included: pre-registering patients for inpatient and outpatient surgery. Verifying health and commercial insurances;also obtaining authorizations and referrals for patients. procedure, maintaining weekly money reports for the hospital.
Upmc Health Systems
Pre arrival Representative II
Pittsburgh, PA
January 2001 - May 2010
Responsibilities included: pre-registering patients for inpatient and outpatient surgery. Verifying health and commercial insurances;also obtaining authorizations and referrals for patients. procedure, maintaining weekly money reports for the hospital.
Today's Office Staffing
Clerical Support
Pittsburgh, PA
October 2001 - December 2001
Responsibilities included: customer service, filing, photocopying and answering telephones for various companies in the Pittsburgh Area.
Latimore Trucking and Supply
Tri Axle Truck Driver
Leetsdale, PA
April 2000 - September 2001
Responsibilities included: Loading and delivery of construction materials that consisted of, asphalt, concrete slabs and demolition materials.
University Of Pittsburgh Physicians
Business Service Clerk
Pittsburgh, PA
August 1999 - April 2000
Responsibilities included: Batching checks for patient payments; via telephone verifying patient insurance; filing, photocopying and various projects provide from the department
Education
Pittsburgh Institute of Aeronautics Truck Driving School
Pittsburgh, PA
August 1998
Major: Commercial Drivers License
Completion of truck driving instruction and obtained my commercial drivers license, along with endorsements for double/triples, tankers and hazmat.
Pittsburgh Beauty Academy
Pittsburgh, PA
August - October 1995
Major: Manicuring and Nail Design
Study of manicuring techniques and study of nail disorders and diseases and business
management
Community College of Allegheny County
Pittsburgh, PA
September 1992 - May 1994
Major: Word Processing Specialist
Study of clerical and word processing; utilizing word processing software and personal computer applications.
Westinghouse High School
Pittsburgh, PA
September 1988 - June 1992
Study of general academics
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