Assistant Manager Customer Service
Resume:
SHANNAN REYES
**************@*****.*** 985-***-**** Houma, LA 70360
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in
leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and
on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-
making skills.
Skills
* Bilingual (Spanish)
* Money handling
Recruiting and interviewing
« Retail operations management
* Verbal and written communication
Experience
Advanced Auto Parts Kenner, LA
Assistant Manager
03/2019 - 01/2023
Dollar General Meridian, MS
Assistant Manager
03/2017 - 11/2018
Education and Training
Ellender Memorial High School Houma, LA
GED
05/2004
* Sales growth
* Multitasking and organization
* Stock control
* Sales reporting
+ Assisted in the development of operational strategies to
ensure efficient and productive operations.
Provided guidance and support to junior staff members on
daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to
identify areas of improvement.
Monitored employee attendance records, timekeeping, and
payroll information.
Managed customer service inquiries and complaints in a
timely manner.
Maintained up-to-date knowledge of company products
and services.
Organized training sessions for new hires to familiarize
them with the workplace environment.
Supervised daily operations including scheduling shifts,
assigning duties.
Assisted in the development of operational strategies to
ensure efficient and productive operations.
Provided guidance and support to junior staff members on
daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to
identify areas of improvement.
Coordinated with other departments to ensure smooth flow
of operations.
Developed a system for tracking inventory and ordering
supplies as needed.
Monitored employee attendance records, timekeeping, and
payroll information.
Managed customer service inquiries and complaints in a
timely manner.
Contact this candidate