Patient Care Nursing Assistant
Resume:
Joseph Parker
Waldorf, MD *****
*************@*****.***
I am a healthcare professional with excellent interpersonal and multitasking skills. The vast knowledge of experience in healthcare involves:
• Medical coding
• Electronic medical records
• Lab Technician
• SNF
• ALS
• Medical terminology
• Pharmacology
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
PruittHealth / Charlotte Hall VA Home-Charlotte Hall, MD April 2022 to Present
• performing important patient-centered tasks under the supervision of licensed nursing staff
• helping patients in performing all their daily activities like having meals, bathing and dressing up
• helping the patients stand strong through a recovery or long-term condition. Furthermore, playing a significant role in creating a better lifestyle for their patients by offering them plenty of care and quality time.
• Answering call buttons and alerting nurses to emergencies
• Monitoring patient needs and reporting any issues to other healthcare personnel
• Ensuring patient comfort by changing bedding, filling water jugs, and positioning items so they are in reach
• Repositioning patients in beds
• Helping patients move from a bed to a chair or wheelchair and back
• Measuring and recording food and liquid consumption
• Stocking or issuing medical supplies, such as dressing packs
• Measuring vital signs, including blood pressure, oxygen level, and temperature
• Also performing basic patient care for Tracheostomy (ventilator) and also Catheter patient care. Assisting the nursing staff with skin and body checks and also performing minor wound care assistance under the supervision of the LPN or RN
• Checked vital signs
• Provided patients/residents with care and companionship PCT (Patient Care Technician)
Palisades Eye Surgery Center-Bethesda, MD
April 2021 to February 2022
• Patient care:Keeping rooms clean and tidy, monitoring health and vital signs, administering medications, and IV setup also providing emotional support
• Patient safety:Implementing safety interventions and using protective equipment for patients at risk of injury
• Documentation:Maintaining daily logs, equipment record books, and patient charts
• Receptionist duties:Being courteous and cooperative
• Supplies and equipment:Ordering supplies and equipment based on department needs
• Patient comfort:Ensuring patients are comfortable in bed, adjusting bed settings, and repositioning patients
• Grooming:Assisting patients with bathing, dressing, and brushing their hair
• Reporting:Reporting patient activity and any changes in a patient's condition to a nurse or physician Resident Assistant
Brightview Senior Living-Columbia, MD
June 2020 to May 2021
• Provide's warm and engaging personal care.
• Engage and assist residents with activities of daily living (ADL) as needed.
• Look for changes in residents' day and personal care needs and update their personal Resident Care Plan.
• Encourage resident participation in scheduled programs and activities. Assisting with meal prep toiletry engaging in activities encouraging a positive atmosphere
• Perform floor duties and assist med-technicians with med dispensing.
• Document resident care in medial records
• Provided staff coverage for memory care, assistant living, and long term care CNA - Certified Nursing Assistant
Lorien of Columbia-Columbia, MD
March 2020 to January 2021
• performing important patient-centered tasks under the supervision of licensed nursing staff
• helping patients in performing all their daily activities like having meals, bathing and dressing up
• helping the patients stand strong through a recovery or long-term condition. Furthermore, playing a significant role in creating a better lifestyle for their patients by offering them plenty of care and quality time.
• Answering call buttons and alerting nurses to emergencies
• Monitoring patient needs and reporting any issues to other healthcare personnel
• Ensuring patient comfort by changing bedding, filling water jugs, and positioning items so they are in reach
• Repositioning patients in beds
• Helping patients move from a bed to a chair or wheelchair and back
• Measuring and recording food and liquid consumption
• Stocking or issuing medical supplies, such as dressing packs
• Measuring vital signs, including blood pressure, oxygen level, and temperature
• Also performing basic patient care for Tracheostomy (ventilator) and also Catheter patient care. Assisting the nursing staff with skin and body checks and also performing minor wound care assistance under the supervision of the LPN or RN
• Checked vital signs
• Provided patients/residents with care and companionship Enumerator/Census Taker
U.S. Census Bureau-Columbia, MD
June 2020 to September 2020
Conduct research on behalf of the U.S. Census Bureau. They collect household and demographic information by canvassing their assigned areas. Enumerators must appropriately document and report the results they find too the Bureau
Warehouse Maintenance Technician
Polaris Pharmacy Services-Randallstown, MD
May 2020 to July 2020
Stock and receive medications
Price and stock office supplies
Minor building maintenance
Visit nursing homes to repair or install copy or fax machines Tier II Material Handler
Thermo Fisher Scientific-Frederick, MD
May 2019 to March 2020
• Prepare samples or clinical agents for pickups, courier deliveries, and shipments.
• Works closely with managers to support customer inquiries, discrepancies, inventory maintenance and database updates.
• Responsible for using an inventory management system for data entry, sample tracking, and management of samples.
• Participates in process improvement activities.
• Receives handles and inventories specimens of human, animal, and/or plant origin at temperatures ranging from ambient to -196 C, and having potentially hazardous properties.
• Compliant in the standard operating procedures (SOPs), facility safety guidelines, and Food & Drug Administration (FDA) requirements which may include compliance with cGMP CFR parts 210 and 211 Pharmacy Floor Technician
Pharmscript-Columbia, MD
January 2018 to May 2019
• Picking, labeling and scanning pharmaceutical materials
• Preparing the finished prescription for final verification by a pharmacist.
• Supervisor 1-2 staff workload
Senior Technical Support Specialist
Comcast-Philadelphia, PA
September 2015 to December 2017
• Provided first-level technical support to end-users on proprietary software and applications including installation basic usage and appropriate service level to warranty.
• Performed troubleshooting techniques over the phone or via web messenger to identify and resolve issues.
• Established patterns to reoccurring issues and provides input to development teams. High Volume Inbound Call Center Team Lead
Philadelphia Gas Works-Philadelphia, PA
November 2014 to May 2015
• Responsible for generating action tickets based on incoming user calls and then seeing those tickets through to resolution.
• Assisted in developing technical training materials for users.
• Assisted in doing in-person support calls
• Provided financial help to customers through Liheap applications
• Ability to handle escalated calls
Customer Service Supervisor/Call Center
CIGNA-Horsham, PA
October 2012 to December 2014
• Received and entered information gathered via telephone, fax, or internet to create initial claims
• Review Short Term and Long Term Disability claims. Process Family Medical Leaves, Workers Compensation, or Early Notification Proof of Loss form
• Ensures successful transmission of this information to the appropriate location within targeted time frames.
Inventory Control Supervisor
CROSSMARK-Philadelphia, PA
August 2009 to October 2012
• Develop and implement annual production reports
• Ensure new products and components are clearly defined and introduced on displace.
• Make use all material systems and master schedules are as per business objectives.
• Monitor finished goods inventory levels and schedule transfers to outside warehouses
• Update AS400 system with new inventory codes.
Education
Certification in Medical Assistant
Fortis College-Landover - Landover, MD
September 2021 to Present
Associate in Communications
Temple University - Philadelphia, PA
September 1995 to June 1997
Skills
• Business Management (2 years)
• Claims Processing (4 years)
• CRM (8 years)
• Marketing Strategy (2 years)
• Medical Terminology (4 years)
• Technical Support (4 years)
• Healthcare (8 years)
• Materials Management (3 years)
• Web Development (2 years)
• Management (5 years)
• Relationship Management (8 years)
• Microsoft office (10+ years)
• Team Building (4 years)
• MS Outlook (10+ years)
• professional writing (5 years)
• Forklift Operator (1 year)
• Microsoft Word (10+ years)
• Customer Service (10+ years)
• Microsoft Outlook
• Administrative Experience (4 years)
• Call Center (6 years)
• Call Center Management (4 years)
• Administrative Support (4 years)
• Communications skills (10+ years)
• Logistics support
• Communications (10+ years)
• Quality Assurance
• Microsoft Excel
• Leadership Experience
• Root Cause Analysis
• Behavioral health (2 years)
• Computer Skills (4 years)
• In sales skills (4 years)
• Time management
• Leadership
• English
• Troubleshooting
• Help Desk
• Quality control (5 years)
• Google Docs
• Google Suite
• Windows
• Logistics
• Medical billing
• Customer support
• Data collection
• Analysis skills
• Databases
• Pricing
• Computer Networking
• Office experience
• Supervising experience
• Order fulfillment
• Dispatching
• Shipping & receiving
• Warehouse distribution
• Conflict management
• Construction
• Product development
• Sales support
• Typing
• GIS
• IVR
• Floor Care
• Nursing administration (1 year)
• Memory Care (2 years)
• assistant living (2 years)
• LTC pharmacy (4 years)
• Long Term Care (2 years)
• Customer service
• Home care
• Documentation review
Certifications and Licenses
Driver's License
Fork lifting
Present
CNA
July 2022 to Present
• Certified Nursing Assistant
First Aid Certification
AED Certification
CPR Certification
BLS Certification
Additional Information
Small business owner -10 years experience
Cartel Gallery
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