Virtual Assistant Data Entry

GABRIEL DORCAS OMOLADE

E-mail: ********************@*****.***

Tel: 070********, 090********

Address: Asaba, Delta State

CAREER OBJECTIVES:

To secure a role in a dynamic organization where I can apply my skills and knowledge as well as utilize my creativity and enthusiasm to drive innovation and contribute to the organization’s success.

SKILLS:

Excellent Written

and Verbal

Communication

Skills

Critical Thinker

with Proven

Leadership Skills

Ability to work

independently and

collaboratively in a

team.

Proficient and fluent

in English, Yoruba,

and Hausa

Languages.

Keen Observer

who is able to pay

attention to

details

Proficient in the use of

Microsoft Office Word,

Excel and PowerPoint.

EDUCATION:

Bachelors of Arts Federal University Dutsinma, Katsina State. April 2019 - Oct 2023 English (Second Class Honours)

Thesis: Theme and Style of Yoruba Oral Praise Poetry EXPERIENCE:

Customer Service Rep SuccessCity Realty. August 2024 - Present Responsibilities;

Responded to customer inquiries via phone, email, and chat, resolving 95% of issues on the first call.

Provided product/service information, troubleshooting, and support to ensure customer satisfaction.

Managed customer complaints and concerns, escalating complex issues to senior teams.

Processed orders, returns, and exchanges, ensuring timely resolution.

Collaborated with internal teams to resolve issues and improve processes. Graduate Trainee Delta State Library Nov 2023 - Sept 2024 Responsibilities;

Assisted in the development, maintenance and provision of access to the library’s collection of materials including books and journals.

Organized materials using standardized systems and classifications.

Identified and removed outdated, damaged, or irrelevant materials to maintain a relevant and useful collection.

Preserved the usage life of materials by rebinding, repairing or digitizing rare and fragile materials.

Collaborating with library staff to support teaching, learning, and research. Classroom Teacher Godiya International Primary School July 2016 - Sept 2018 Responsibilities;

Staying current with best practices in teaching and learning.

Prepared and delivered lessons and instructions to students, including whole-class, small- group, and one on one as the situation may require.

Developed, administered, and graded assessments, assignments, and evaluations to measure student learning while providing feedback.

Communicating with parents and guardians about student progress and issues.

Provided guidance and advice to students on academic and personal issues. Classroom Teacher Standard Nursery and Primary School May 2015 – Feb 2016 Responsibilities;

Staying current with best practices in teaching and learning.

Prepared and delivered lessons and instructions to students, including whole-class, small- group, and one on one as the situation may require.

Communicating with parents and guardians about student progress and issues.

Collaborated with colleagues and other school staff to support student learning.

Contributing to school wide initiatives and committees. CERTIFICATIONS

Human Resource Management July, 2024

Pinnacle Coterie International

Project Management July, 2024

Pinnacle Coterie International

Jobberman SoftSkill Training July, 2024

Jobberman

EXTRACURRICULARS ACTIVITIES:

Coordinator Winners Campus Fellowship Dec 2022 - Oct 2023 Assistant Coordinator Youth Alive Fellowship Dec 2022 - Oct 2023 Assistant Coordinator Winners Corpers Fellowship March 2024 – Sept 2024 REFEREE:

Available on request.

Contact this candidate