A Team Operating Room
Resume:
Christine Alonso
Princeton, TX *****
***********@*****.***
PROFESSIONAL SUMMARY
Highly skilled, quality-driven, and conscientious career professional with 15+ years’ experience in Customer Services. Can work independently or as part of a team. Able to quickly adapt to new ideas and changes in technology. Can communicate effectively in one-one and group situation with management, staff, and vendors. Organized and detail oriented with strong problems-solving skills used to improve efficiency and manage multiple tasks simultaneously.
EDUCATION
University of Texas Arlington
Bachelors of Social work- in progress
Academy of Health Sciences, U.S Army, Fort Sam Houston, TX
Operating Room Specialist (68D)
J J Pearce High School
Diploma
SKILLS
Quality and Inventory Control Vista and Microsoft Office Adaptability Clear Communication Skills Effective Listening Time Management Willingness to Improve Dependability Open-Mindedness Quick Thinking Ability to manage difficult conversations Patience
EXPERIENCE
Dallas VA Medical Center Dallas, TX
Lead Sterile Processing Tech GS7 11/2017-Present 40hrs
As a member of a team assisting physicians, sales reps, nurses and techs, I lead 9 or more Medical Supply Techs. Precepts incoming employees and studeents.Maintain a professional relationship with all related departments such as the OR, Distribution, clinics and all CBOC. While prioritizes workload among employees in accordance with and revises work schedules to meet anticipated and unanticipated changes and goals in the workload. Ensures SOPs and SPS mandates are followed during the performance of workflow. Monitors and observes technicians work in progress or spot checks work not requiring review to ensure completed work meets supervisors' instructions on such things as work sequence, procedures, methods, and deadlines. Informs staff about OneSource and other sources regarding Loads, monitors, operations, and maintain different types of cleaning and sterilization equipment. Handles crisis intervention between CWT Veterans and staff members. Decontaminate and sterilize instruments, medical supplies, and equipment, and assemble, wraps, and sterilize trays of instruments. Assisted in updating new tracking system while maintain department operations. Pulls stock inventory and material for delivery to OR replenishes stock inventory, interacts with OR staffs and administrative customers and maintains records on stock levels. Communicates to the Supervisor any concerns related to supplies, equipment, procedures and staff. Displayed leadership and organization abilities during time of no supervisor leadership. Assisted with guiding Dallas College students during their externships. Maintains working knowledge of current standards via monthly training. Provides information from past experience to customers and staff members regarding reusable medical supplies. Monitors expiration dates, rotates stock to limit outdates and removes items from use as required by outdates. Monitors and controls critical supplies. Performs daily inventory using bar coding equipment on a predetermined schedule that will allow for timely replenishment. Resolves differences between records and physical count of stock.
Baylor Medical Center Frisco, TX
Surgery Coordinator 06/2014- 11/2017 40hrs
Coordinate and schedule surgeries/radiology appointments using an electronic heath record system, follow-up appointments as designated by physicians. Interact with patients’ physicians and other staff both within the Operating Room and at outside facilities providing accurate, timely and responsive information. Coordinate processes and route all paperwork as required to meet physician and facility requirements. Ensure efficient telephone communication. Follow all written protocols and procedures of the Clinic. Collects information regarding insurance. Demonstrate courtesy and helpfulness toward patients and their families. Serve as front end support, perform record keeping duties and provide miscellaneous support to the medical staff of the unit. Practice knowledge of standard procedures, medical records and medical terminology of the unit supported. Product knowledge of computerized data entry and information processing systems, medical facility’s organization, and services. Works collaboratively in an interdisciplinary coordinated care delivery model. Coordinates with the patient care team to review the clinic utilization by using various reports (Clinic Utilization Statistical Summary), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments. Develop/maintain effective and efficient communication with the patient, interdisciplinary team. Manage and plans patient care; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs; may work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record. Advanced knowledge of managing a clinic this includes decision making, utilizing reference sources, and empowering the team to collaborate and resolve problems within a complex systems environment. Knowledge of procedures and policies associate with operational activities that affect the patient care, revenue process and patient flow.
Baylor Medical Center Frisco, TX
Sterile Processing Technician 01/2013-06/2014 40hrs
Responsible for the daily operations of the Sterile Processing department including sterilization of all surgical instrumentation, preparation of case carts and cleaning of all patient care equipment. Implement department vision while supporting the organizations mission, philosophy, priorities, and goals. Understands and conforms to standard procedures and methods used to decontaminate, clean, inspect, assemble, package, sterilize, store, and distribute items and instrumentation. Works collaboratively with peers to achieve department goals. Serves as a liaison between SPD and the operating rooms and clinics. Monitors biologicals and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment. Sort mismatched sets of instruments, trays, and medical equipment and make them available to sterile processing customers in a timely manner.
Walter Reed Army Medical Center Washington, D.C
OR/Sterile Processing Technician 06/2008-06/2011
47th Combat Support Hospital Al Asad, Iraq
Surgical Technician 02/2009-02/2010
Irwin Army Community Hospital Ft Riley, KS
Surgical Technician 06/2006-06/2008
PROFESSIONAL GROUPS
Member of the Hispanic Women’s Network of Texas
Member of Dallas CASA Young Professionals
RELEVANT CERIFICATIONS and TRAINING
Mental Health Peer Support Certification of Completion
Peer Support Core Training Completion Certificate
CRCST Certified Level 2
Dallas Court Appointed Special Advocate (CASA)
Member of the multidisciplinary treatment team, assisting Judges, Attorneys, CPS, CASA, Physicians with information for abused and neglected children.
Assist teenagers with articulating their goals for recovery from abuse, learning and practicing new skills, helping them monitor their progress through modeling effective coping techniques and self-help strategies
Visit the child at home, school, doctors’ office or specific location requested by team member.
Envoy Hospice Volunteer
Provides domestic care, hands-on patient care, bereavement care, and vigil services for the terminally ill.
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