Customer Service Patient Registration
Resume:
TESHADA N. HERRING
Teshada Herring Philadelphia pa, 19131, 267-***-**** or 267-***-**** ********@*****.*** OBJECTIVE
Obtain a position that will allow me to move forward with my career path, in a professional business environment, with an organization that provides career growth and development.
KEY SKILLS
● Addiction Counseling
● Motivational Interviewing
● Customer service
● Leadership
● HIPAA
● Driving
● Hospitality
● Excellent interactions skills
● Peer to Peer/ Trauma de-escalating
● Administering prescribed medication.
● Excellent organizational and prioritization skills TOVA training
● Home management
● Administering
● Peer to Peer/ Trauma de-escalating
● Epic Training (2year)
● Bookkeeping
PROFESSIONAL EXPERIENCE
Thomas Jefferson University Hospital Philadelphia, PA Patient Registrar 12/2022 to 2/2024
● Patient Access Services or Patient Registration Manager,
● Performs patient registration
● Order entry, insurance verification, and medical necessity checking.
● Cash collection for all outpatients
● Facilitate quality patient care and timely reimbursements.
● EPIC
Chestnut Ridge Nursing & Rehabilitation Center, Wallingford Pa, Life Enrichment Assistant PA 6/2021 to 12/2021
● Ensures that Residents’ needs are met by proactively responding to care and service requests.
● Respect for Residents, their Families and Each Staff.
● Assist the Life Enrichment Director with daily activities.
● Organize and lead social and recreational activities and events that are appropriate to the physical and emotional capabilities of the residents, and are varied, unique, and fulfilling.
● Prepare and post activities calendar as needed and assist in the development and implementation of resident and family communications.
● Encourage and support residents in participating in activities and provide necessary assistance. Melmark Behavioral Health, Devereaux Behavioral Health & Elwyn Residential Counselor, 8/2018 to 5/2022
● Help individuals with mental and physical disabilities gain ability to live independently as possible without prompting.
● Responding to crisis, individuals may experience a positive, calm, and protected environment.
● Assist with both long- and short-term goals
● Enhance the ability of persons with mental and physical disabilities to live as independently as possible while promoting personal worth and value.
● Provide personal care, emotional, and self-help care in every area of the individual’s life.
● Assist with daily living activities, including grocery shopping, preparing meals, and assisting with personal hygiene.
EDUCATION
OVERBROOK HIGHSCHOOOL, PHILADELPHIA, PA
Diploma,2012
*Child Abuse Clearances *FBI Fingerprints *CPR *Certification to administer medication*First Aid TECH SUMMARY
● Microsoft Windows
● Microsoft Word
● Microsoft Excel
● Data Entry
● Microsoft PowerPoint
● BMS/BAS System
● Social Media Savvy
● Time clock management
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