Customer Service Accounts Payable

Tina M. Guddemi

Greater NY/NJ area Cell: 201-***-**** Email: ***********@*****.***

linkedin.com/in/tina-guddemi-596abb52

PROFILE A motivated self-starter, and enthusiastic team player experienced in operations, AP/AR, procurement, accounting and compliance/ company governance with an excellent performance record. Proven ability in prioritizing and managing multiple operations efficiently and accurately within tight deadlines. Consistently recognized by management for outstanding productivity, accuracy and strong analytical, detail-oriented, and problem-solving skills, project management and project facilitation. Acknowledged by peers for outstanding support and service for going above and beyond for Project support and technical solutions. Received 2 awards from TRC Companies for excellence and support. Participated in company rollout for ServiceNow. Open to positions on a Cybersecurity / Infosec team.

EMPLOYMENT

Tech Assistant II/Accessioner - Contingent

Valley Health System TNVH – Paramus, NJ

February 2024 to present

To accession and process specimens from inpatient and outreach clients & to register outreach /inhouse patients. I.e. insurance, dx codes and demographics.

Provide customer service through initiation/and or response to client inquiries via phone, fax, or printer regarding test status, results or specimen requirements.

Special skills: Set priorities, multi-task and detail oriented. Excellent communication skills and customer service skills to interact with patients, staff, physician offices, hospital staff. Demonstrates exemplary organizational and problem-solving skills. Great typing Skills

Accounts Payable Manager

Vantage Health System - Dumont, NJ

January 2023 to Present

Support CFO, CEO, Head of HR & Controller. Process expenses, account reconciliations, review petty cash/expenses, 3-way match, issue checks, mail, ad hoc, journal entries, rent collection for various properties, permit renewals, certifications, support director of maintenance and residential departments. Gather and distribute mail. Support organization as required.

Logistics Manager/Sales Support

Marquis Business Systems – Clifton, NJ

October 2021 – January 2023

September 2008 – June 2011

Business Support – liaison with sales team, logistic quotes, bills of lading, customer service, accounts payable, accounts receivable, collections, posting payments, contracts, support president of the Marquis, administration support. All hands-on deck for all business matters including office operations including purchasing, sourcing and inventory management, fielding phone calls, business support/ customer service for customers and dealers.

IT Procurement Specialist

TRC Companies, Inc. - Lyndhurst, NJ

July 2014 to April 2021

Effectively manage all aspects of wireless lines. This includes and not limited to purchasing, managing - suspend/reactivate lines, provision wireless equipment, add email to devices, support email issues, recycle and redeployment of equipment.

Handle all wireless telecom invoices for multiple carriers, line transfers, account discrepancies, line allocations for all invoices for four carriers – cost savings implemented monthly after invoice review

Reallocate intercompany transactions to move charges once lines are redeployed.

All aspects listed below and implement new policies and procedures in the ever-changing technology environment.

Collaborate with practices within TRC to find solutions for mobile and data challenges that arise and work on projects.

Finding cost effective solutions, holding accountability within the departments, and working to find quick resolutions.

Strong Customer service skills

Work closely with all IT practices for project work, business challenges. Run reports and find trends and look for cost saving for the entire company.

Employee division allocation for purchases and support- updated and had process automated.

Line set up for employees and purchase equipment.

Support IT fulfillment role duties as well as the current IT procurement specialist role

Utilize Deltek Vision for employee identification and time sheets

Provide technical support and technical project solutions to corporate and multiple sectors

Examined, reviewed and implemented changes to Mobility program to create an improved process & create cost savings that fell in line with all corporate policies.

Assist IT department in rolling out O365 email to entire company and ensuring all employees had new email on their company devices.

Participated in Rollout for ServiceNow for IT within TRC Companies.

Tested and managed implementation for IT procurement access to Service Now

ServiceNow ticketing system used for company orders, inquiries, and communication.

IT Procurement Fulfillment Coordinator

TRC Companies, Inc- Lyndhurst, NJ

July 2013 to July 2014

Office 365 roll out for MDM for corporate devices

Manage terminations in system - suspend equipment - reach out to managers to collect equipment.

Redeploy equipment.

Find solutions to challenges that arise - implement procedure for correction

Follow and support IT Policy

Manage wireless lines - suspend and reactivate lines as needed

collaboration with many of the IT teams - support for all IT projects

collaboration with other practices of the company

Accomplishments

fiscal year 2014 $220,000.00 plan savings with Verizon

implement procedures to collect and redistribute equipment

Implement procedures to effectively manage mobile devices

Map all company lines and reallocate to correct cost centers and assign to employees

All data aligned in mobile system to Vendor invoice with correct cost centers & employees

Set up line Alias with all company lines to identify correct lines to contact for Honeywell system & line assignment to employees.

Skills Used:

analytical, problem solving, multi-tasking, quick turn around on resolutions, cooperation and collaborative efforts to ensure success of the IT team and TRC

UMS Group Inc.

Accounts Payable Coordinator: Parsippany, NJ

07/2011 – 07/2013

Prepare time input and posting including project support for time and expenses.

Acquire Project Manager approvals for all accounts payable items.

Collect, audit, and issue expense and vendor checks according to reports and invoices.

Organize Vision training for new employees.

Support Controller, Director of Human Resources, Accounts Receivable and Project Managers.

Audit and manage American Express corporate account with monthly reconciliations.

Input vendor and employee set up information.

Perform appropriate correspondence with vendors.

Support Intercompany: European Division and Asia Pacific, and Philippines.

Review and organization of supporting cost management paperwork for each project.

Time and Expense processing for billing

Project set up in Deltek Vision

Table set up in Deltek Vision

Set up and process reconciliations for Amex reconciliation and implement Flow Process and improvement.

ADDITIONAL SKILLS: People Soft, EPO, Oracle, Wintrax, Lawson Foundations, Access, Sales Logix, Prolog Manager, and Deltek Vision, Microsoft office suite, ServiceNow, QuickBooks, ITIL 3.4 certification, Traverse, Concur, ACH payments, bank rec entries, credit card reconciliation, fleet management, rent collections, grant management/support, Team mentoring, and training. Excellent communication and customer service skills.

Education:

Bergen Community College

1987 – 1989 Psychology/sociology

Ongoing studies with Bergen Community College

Bergen Community College

September 2021 – February 2021

Microsoft Office for MOS Certification (Microsoft Office Specialist)

PowerPoint 1 for MOS Certification (Microsoft Office Specialist)

Excel 1 for MOS Certification (Microsoft Office Specialist)

Excel 2 for MOS Certification (Microsoft Office Specialist)

Word 1 for MOS Certification (Microsoft Office Specialist)

Word 2 for MOS Certification (Microsoft Office Specialist)

NYU Professional Studies -Cyber Security Bootcamp November 2021- September 2022 : Certification completed

Fundamentals: • Introduction to Cyber Security• Microsoft Security • Computer Networking • Cloud Security • Linux Security

Cybersecurity Infrastructure: • Network Security • Cyber Infrastructure and Technology • Introduction to Python for Security

Advanced Cybersecurity: • Offensive Security: Ethical Hacking • DFIR and Threat Hunting• Game Theory Strategy in Cybersecurity

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