Customer Service Office Operations

Brandi KolackiHale

****.**********@*****.*** 805-***-**** Santa Maria, CA

SUMMARY

Seasoned professional with 21 years of diverse experience, including over 5 years in customer service roles and 6 years

managing office operations. Skilled in multitasking, providing exceptional support, and maintaining high standards of

service. Seeking an Any open position to leverage strong organizational and communication abilities.

WORK EXPERIENCE

Father In Law Bakersfield, CA

In Home Caretaker Sep 2017 - Dec 2023

• Provided essential daily living assistance and emotional support, ensuring a safe and comfortable environment.

• Administered medication and monitored health, effectively coordinating medical appointments as required.

• Managed nutritional needs by preparing meals and assisting with feeding, in addition to maintaining personal

hygiene and grooming.

Denny's Bakersfield, CA

Server Aug 2015 - Apr 2017

• Delivered high-quality customer service and efficiently managed food and drink orders.

• Maintained a clean and orderly work environment, ensuring a pleasant dining experience.

• Addressed customer complaints with professionalism, utilizing strong communication skills to resolve issues

effectively.

Logan Roadhouse Tempe, AZ

Server Feb 2010 - Jun 2015

• Delivered high-quality customer service, efficiently taking and serving orders in a dynamic setting.

• Maintained a clean and organized work environment, contributing to the team's ability to meet customer needs.

• Managed cash transactions with accuracy, demonstrating strong multitasking and prioritization skills.

Clean-N-Brite Window Services

Office Manager May 2002 - Jun 2012

• Streamlined office operations to enhance organizational efficiency.

• Managed office budget and provided oversight for the administrative team.

EDUCATION

Mesa Community College

GED, General Education

Apache Junction, AZ

Jun 1996

CERTIFICATIONS

Food Handlers Cert Apr 2024

SKILLS

Decision Making • Time Management • Persuasive Speaking • Active Listening • Multitasking • Safe Food Handling •

Cash Management • Conflict Resolution

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