Inside Sales Manager
Resume:
Jackie Oprean
Las Vegas, NV *****
************@*****.***
Work Experience
Sales Manager
Mattress Firm-Pittsburgh, PA
August 2020 to Present
1. Led a team of 12 sales representatives, providing coaching and guidance to drive performance and achieve revenue goals
• Analyzed market trends and competitor activities to identify opportunities for business growth and adjust sales strategies accordingly
• Conducted regular training sessions on product knowledge, objection handling techniques, and closing strategies for the sales team
• Identified customer pain points and developed tailored solutions that addressed their specific needs, leading to increased customer satisfaction scores by 11%
• Created comprehensive sales reports analyzing KPIs such as conversion rates, average deal size, and pipeline velocity for senior management review
• Customer service skills
• Inside sales skills
Education
High school diploma
Hesperia High School - Hesperia, CA
September 1994 to August 1998
Skills
• Sales Management
• Salesforce
• Management
• Negotiation
• Cold Calling
• Direct Sales
• Retail Management
• Outside Sales
• Upselling
• Inside Sales
• Marketing
• Sales Support
• Outbound Sales
• Forecasting
Awards
Regional manager of the year
April 2023
I received manager of the year for taking four stores that were hemorrhaging and turning them profitable. End up with four stores in the positive underneath my leadership. Recognized nationally for success in Social Selling Did divisional social selling call which got me headed into the circle of excellence Hired,trained and oversaw teams of 9-12 spanning across 3 stores
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