Marketing Manager End User
Resume:
Contact Details
************@*****.***
Singaporean
Ng Peck Luan (Sabrina)
IT Dept Procurement Officer and Account Administrator, Far East Organization
(March 2017 – February 2018)
Politecnicum of milano
• Responsible for the purchase of products and services in the organization. Approving the best products or services that have low prices after reviewing and analyzing all options.
• Creating and Generating PO (Purchase Order) and PR (Purchase Requisition) in SAP system. Generating monthly report for converting PR to Pos and converting Pos to Goods received /services acceptance.
• Task to maintain accurate records of purchases and pricing. Managing of the inventory of the products or services in the organization. Updating the relevant information concerning to organizations supplier.
• Ensuring that the respective departments have important details, such as supplier’s qualifications, delivery times, potential development and products.
• Provide application system maintenance and level 2 support to end users for application and database related problems which are escalated by Helpdesk
(Level 1) and/or assigned by Corporate Application section.
• Serve as support liaison officer between end user and personnel from different level of support, as when necessary.
• Main liaison officer between end user(s) and third party vendors.
• Perform scheduled maintenance and audit checks on a periodic basis. (eg. Application data purge, database re-index, program and database backup/restore).
• Handle users effectively to achieve a high level of user satisfaction till ticket closure.
• Assist in any ad-hoc tasks assigned by the IT Department. Marketing Manager, Innova Advertising Pte Ltd
(March 2015 – February 2017)
Politecnicum of milano
• Develops marketing campaigns that drives revenues and increase brand awareness.
• Manages company website and track online traffic, as well as conversion rates
• Leverage online channelsto develop digital strategies and provide input on company’s overall marketing strategy.
• Sustains rapport with key accounts and providing them with customized products and services.
• Played role of assistant instructor in 3D Sketchup workshops for external clients, including the Esplanade and educational institutes Assistant Teacher, Creativeland Childcare
(June 2014 – December 2014)
Politecnicum of milano
• Supported the main teacher in the planning and implementation of lessons plans.
• Carried out age-appropriate activitiesaccording to curriculum framework.
• Experience in handling students with special needs.
• .
C a r e e r A c h i e v e m e n t s
E d u c a t i o n
Specialist Diploma, Information Systems Development Nanyang Polytechnic, Singapore (April 2017)
Politecnicum of milano
Higher Nitec in Information Technology
ITE College West, Singapore (April 2013)
Diploma, Multimedia Infocomm Technology
Nanyang Polytechnic, Singapore (April 2016)
GCE Cambridge ‘O’ level
Kranji Secondary School, Singapore (December 2010) S k i l l s
Master’s degree, Science in Information Technology Grand Canyon University, United States (July 2024 - Present) Bachelor’s degree, Applied Science Technology
Grand Canyon University, United States (June 2024) Politecnicum of milano
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