MONICA M SMITH
*** ******* ****, ********, ** ***08
************@*****.*** 912-***-****
SKILLS & ABILITIES Over 15+ years in the medical billing field certified in medical terminology & medical coding, front desk receptionist for over 15 years, Urgent care receptionist. excellent communication skills
proficient in computer software, including Centricity, Athena, Ntierprise, Allscripts, Word, Excel, Quickbooks, PowerPoint, & more. EXPERIENCE SMITH INDUSTRIAL LLC - OFFICE COORDINATOR Administrative office coordinator – Ellabell and surrounding areas November 2022 to present (part-time) -Duties include scheduling, data entry, invoice and quotes on Quickbooks – insurance certificate requests, cleaning the shop, and basic clerical and office skills – check prices of materials.
RoadOne – Masis Employment Agency
Outbound Clerk/Verifier – 3rd shift
July 26th, 2024 to November 2024 - I verified pallets of boxes with a scanner. Helped stack the boxes and restacked the boxes. Wrapped pallets. I learned data entry for the outbound trucks. Reading the outbound sheets to input the correct information as requested. GILMER WAREHOUSE - FRITO LAY
Labor Finders - Dublin GA
August 2022 to August 2023
Picker Packer
Organize and clean work station
Put correct number of products in box for pallet
Assembly line work, lifting and counting products
GEORGIA NASAL AND SINUS INSTITUTE
April 2022 to July 2022
Lead Biller - Review outgoing claims by reading the office and procedure notes to make sure the correct codes were posted along with modifiers. Post daily payments and insurance payments. Review Claims to see why they have not paid, call insurance companies, check online for claim status. Run statements, call fpr corrected address if mail returned. Send out medical records upon request, send out secondary or tertiary claims with eob when necessary. Scan documents into emr as requested, answer phone and patient billing questions. Collect on past due accounts. Write appeal letters for denied claims when appropriate. Verify insurance and add to system.
MAGNOLIA MANOR ASSISTED LIVING
July 2020 to April 2021
Housekeeping and General Maintenance
Clean and maintain all rooms and hall ways as directed by my supervisor and the residents. Completes maintenance orders for supervisor Clean AC units and porches, change light bulbs. Stock cleaning carts.
Personal Caregiver - I took care of a Dementia patient for about 6 months. My duties included: feeding him, staying around the clock. Bathing and changing his diapers. Trying to keep him calm. His wife is one of my references. SOUTHCOAST HEALTH
ACCOUNT MANAGER/BILLING SPECIALIST
FEBRUARY 1999 - JUNE 2017
Tasks at this job included: input patient data into Ntierprise system assist patients with explanation of bills, verify and file insurance for patients, collect payments, provide daily & monthly reports to supervisor, file and organize patient charts answer & direct calls check patients in & out for appointments, work my AR module which entails checking insurance company’s websites, calling insurance, appealing denials, and transferring balances to patients when appropriate. Calling self pay patients to collect their balance or set up payment plans. Send out medical records as requested. Run reports for doctors upon request. Schedule and precert procedures (caths, echos, ecp) as needed. ELECTROLUX
Front Desk Manager/Sales Rep
1998 to February 1999
Tally up the days sales from in the office and sales reps outside the office. Door to door sales and carpet cleaning in the hope of a sale. assist in the repair of multiple vacuums. morning roll call for the sales reps.
Rich’s Macy's - Oglethorpe Mall
Sales Representative
1996 to 1998
clothing sale at register and kept the floor neat and clean clean out dressing rooms, inventory
Suntrust Bank
Construction Loan Processor
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1994 to 1998
cut checks as requested by the supervisor, type up contracts, keep accounting of draws made by builders, contact appraisal companies for completed houses, run daily reports for the supervisor.
EDUCATION ALFRED E. BEACH HIGH SCHOOL, SAVANNAH, GA HIGH SCHOOL DIPLOMA
Armstrong Atlantic State
Medical Coding and Medical Terminology Certificates REFERENCES BEVERLY LAWTON
TEACHER AT BEACH HIGH SCHOOL/ LONG TIME FRIEND
SHEA GATHERS
TRACY SMITH
ACCOUNTS RECEIVABLE REPRESENTATIVE
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