Security Officer Customer Service
Resume:
Tamyra Sanders
Union City, CA *****
******.********@*****.***
Authorized to work in the US for any employer
Work Experience
Security Officer
Securitas-Concord, CA
April 2024 to Present
I am an security officer my shifts normally consists of doing simple foot patrols sometimes mobile patrol Private Nanny
private family-Oakland, CA
February 2022 to Present
• Provided attentive and nurturing care for children ranging in age from infants to pre-teens
• Established a safe and engaging environment by childproofing the home and implementing age- appropriate activities
• Maintained open communication with parents, providing regular updates on their child's well-being and daily activities
• Followed specific dietary restrictions and prepared nutritious meals and snacks for children
• Engaged children in educational playtime activities, promoting cognitive development and creativity
• Managed bedtime routines, ensuring children were settled comfortably for a restful night's sleep
• Assisted with homework assignments, offering guidance and support as needed
• Organized fun outings to parks, museums, libraries, or other recreational facilities to encourage socialization and exploration
Security Officer
Allied Universal-San Jose, CA
January 2024 to April 2024
• Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
• Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
• Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
• Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
• Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
• Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
• Implemented access control measures by verifying identification credentials for individuals entering restricted areas
• Performed regular checks on fire extinguishers, emergency exits, and other safety equipment to ensure they were in proper working condition
• Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
• Assisted in the development and implementation of security awareness training programs for employees
• Conducted risk assessments to identify potential threats and vulnerabilities in the facility's physical infrastructure
• Implemented safety protocols during severe weather conditions or natural disasters
• Collaborated with other security personnel to ensure seamless coverage of all areas
• Maintained a professional and courteous demeanor while interacting with employees, visitors, and contractors
• Investigated incidents involving property damage or thefts within the premises
• Conducted routine patrols both indoors and outdoors at scheduled intervals throughout shifts
• Responded quickly during medical emergencies by providing first aid until medical professionals arrived
• Coordinated with external vendors for maintenance of security equipment such as CCTV cameras
• Enforced company policies regarding trespassing, loitering, theft prevention, etc
• Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
• Participated in ongoing training programs to stay updated on security protocols and techniques
• Assisted in developing emergency response plans and conducting drills to prepare staff for various scenarios
• Managed crowd control during special events or high-traffic periods while maintaining a calm environment for all attendees
• Collaborated with management to develop security policies that aligned with industry best practices
• Identified potential security vulnerabilities or risks within the premises and recommended appropriate preventive measures
Sales Associate
Kids Foot Locker-Hayward, CA
July 2022 to March 2024
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
• Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Utilized CRM software to track customer preferences, purchase history, and follow-up on potential leads
• Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
• Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
• Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
• Maintained a clean and organized work environment to enhance the shopping experience for customers
• Effectively communicated promotions, discounts, and special offers to customers at the point of sale
• Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
• Collaborated with cross-functional teams such as marketing and operations to implement promotional campaigns effectively
• Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis
Education
Associate's degree in Medical Assisting
Chabot College - Hayward, CA
June 2024 to Present
High School Education
Mt. Eden High School - Hayward, CA
August 2018 to June 2023
Skills
• Special Education
• Babysitting
• Writing Skills
• Mentoring
• Security
• Customer service (2 years)
• Computer skills
• Microsoft Office
• Leadership
• Conflict management
• Communication skills
• CCTV
• Driving
Awards
BASU
June 2023
Certifications and Licenses
Guard Card
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