Wendy Wise
Transportation Coordinator
Victorville, CA 92392
************@***.***
Seeking a position where my skills and abilities will be challenged, and where I will be encouraged to learn and advance as a team or in an individual setting. Authorized to work in the US for any employer
Work Experience
Transportation Coordinator
McLane Company-Ontario, CA
March 2024 to Present
Prepare delivery paperwork for drivers.
Pull and put away keys.
Confirm driver on routes.
Perform DOT file maintenance.
Process payroll.
Check in driver and verify paperwork.
Operations Clerk III
Saia LTL Freight-Fontana, CA
August 2018 to November 2023
Provides clerical support for internal and external customers with lost or damaged freight. Reviews overages, shortages, and damages to reduce or eliminate loss and damage claims. Researches and investigates reported freight issues. Follows established claims processes and procedures. Communicates between internal and external customers to resolve shipping and freight issues. Resolves escalated customer issues, complaints, and questions. Handles high volume calls in a fast-paced environment. Prepares, reviews, and bundles paperwork for shipping and freight disputes. Provides clerical assistance to management as needed. Childcare Provider
CCRC-Victorville, CA
September 2012 to October 2017
Physically and verbally interacted with children throughout the day. Made nutritious snacks and meals for 4 children. Helped with homework and school projects. Barista/Cashier
Starbucks-Big Bear Lake, CA
August 2007 to April 2008
Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Recorded customer orders and repeated them back in a clear, understandable manner.
Correctly received orders, processed payments and responded appropriately to guest concerns. Crew Leader/Ticket Sales
Bear Mountain Resort-Big Bear Lake, CA
November 2005 to April 2008
Collected, counted and disbursed money, performed basic bookkeeping and completed banking transactions.
Interacted with customers, employees and other individuals to answer questions, disseminate or explain information, took orders and addressed complaints. Inventory Control/Picker/Packer
Amazon Eastvale, Ca-Eastvale, CA
Prepared and sold broad range of customized merchandise to individuals and commercial accounts. Worked under strict deadlines.
Stocked and rotated inventory regularly.
Call Center Operator
Staffmark-Victorville, CA
Maintained friendly and professional customer interactions. Recorded details of calls, dispatches and messages.
Education
Some college in Business Administration
Las Vegas College
Skills
• CASHIER (3 years)
• COMPUTER OPERATIONS (Less than 1 year)
• CUSTOMER SERVICE (Less than 1 year)
• FILING (Less than 1 year)
• Freight
• Customer service
• Clerical experience
• Front desk
• Cash handling
• Cash register
• Childcare
• Pallet Jack
• Order fulfillment
• Typing
• Records management
• Warehouse experience
• Microsoft Word
• Microsoft Office
• Microsoft Powerpoint
• Microsoft Excel
• Time management
• Communication skills
• Analysis skills
• Organizational skills
• Microsoft Outlook
• Administrative experience
• Computer literacy
• Computer skills
• Data entry
• Logistics
• EDI
• Shipping & receiving
• English
• Windows
• Hospitality
• Phone etiquette
• Barista experience
• Materials handling
Certifications and Licenses
Non-CDL Class C
Driver's License
Additional Information
SKILLS
Customer Service & Relations Computer Operations
Telephone Reception Data Entry
Scheduling Word Processing
Office Organization Filing
Cashier Office Equipment Operations