Quality Assurance Medical Receptionist
Resume:
Naiyana Xayavong
Medical Receptionist
Merced, CA 95341
***********@*****.***
SKILLS
Basic First AID, Compassionate Care, Customer Service, Medical Coding, Medical Terminology, Multi-Tasking, Patient Scheduling, Quality Assurance, Team Collaboration, Time Management
EXPERIENCE
Merced County Adult and Aging Services, Merced, CA - IHSS Care Provider
February 2023 - PRESENT
● Provide compassionate care for elderly and disabled clients ensuring their comfort and well-being maintaining a safe environment.
● Meticulously manage medication schedules, personal hygiene tasks, and nutritional needs, adapting care plans to individual client requirements.
Fullsteam Staffing, Merced, CA - QA Sorter
August 2019 - May 2022
● Conducted rigorous quality assurance checks, ensuring product consistency and minimizing defects. Implemented data-driven sorting strategies, boosting efficiency.
● Fostered strong teamwork in a fast-paced environment. Shared best practices, enhancing collective performance and product quality across sorting lines.
EDUCATION
MedCerts, Livonia, MI - Medical Billing & Coding
August 2024 -Present
Graduate January 2025
Merced Office of Education, Merced, CA - Medical Office Administration Certificate
November 2023 - December 2024
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