General Manager Restaurant

Christopher V. Demonte, **** Chatham DR SE Olympia, Washington 98513

C 360-***-****

********@*******.***

Background Overview

Twenty- five years of exceedingly successful employment in business management most consist of developing strategies to increase profitability, process improvement, programmatic experience with workforce development programs, specialized personnel administration, and review of corporate general ledgers. Additional six years experience in the United States Navy as an aircraft mechanic. Personal attributes include ability to function as a team player, proficiency for achieving organizational objectives, facility for analysis of problem situations, identification of alternatives and implementation of solutions in a fair and timely manner. Highly developed “people” skills. Employment Experience

Emerald City Pizza Hut, LLC February 2020 - November 2024: Restaurant General Manager My responsibilities as the Restaurant General Manager consists of delivering exceptional customer service and operational excellence in hospitality. I was responsible for leading and implementing effective training programs, and creating a positive workplace culture. I performed weekly inventory, prepared monthly budgets and conducted monthly P&L analysis. In addition to managing day-to-day operations, I excelled in strategic planning, fulfilling marketing initiatives and enhancing he guest experience.

Westside Plaza, LLC April 2014- February 2020: Financial Assistant As a Financial Assistant for Westside Plaza I worked as a highly organized and detailed-oriented professional with extensive experience in accounts receivables/payables. I was responsible for budgeting, financial planning and cost control. I analyzed financial data, reconciled accounts and ensured compliance with our organizations financial. I prepared year end reports for the board of directors and presented results as requested Washington Student Achievement Council April 2011- February 2015: Receivables Coordinator As a highly experienced Receivables Coordinator with a specialized focus on student financial aid I was responsible for the efficiency of students repayment accounts. I oversaw the processing of student loans and grants to ensure accuracy and compliance with institutional policies and federal regulations. I maintained precise records and collaborated students, families, and cross-departmental teams to resolve. inquiries promptly . Washington State-Employment Security Department October 2010- April 2011:UI Specialist 1 Full responsibility for identifying eligibility issues for claimants, which may affect timely and accurate benefit payments. Work daily with customers over a multiline phone system utilizing state databases and mainframes such as GUIDE and ORACLE. Identify Emergency Unemployment Compensation claims, which need to be reviewed and processed by a higher- level specialist. Conduct telephone interviews using a calculation tool and assist claimants with understanding of new benefits calculation for Emergency Unemployment Compensation. Answer complex questions from claimants and others, advising those affected based on Unemployment Insurance laws, policies, and procedures. Computer Literacy

Most Microsoft products including, but not limited to: Word, Excel, Outlook and Access. HR Manager and PeopleSoft software applications. Proficient Internet user.