Project Manager Risk Management

Experienced Program/Project Manager with over ** years of expertise in managing software and application development projects valued from $500K to $3M+. Proven track record in planning and executing projects to meet business objectives across Government, Commercial, Financial, Healthcare eBanking, AI & ML and Insurance sectors. I am skilled in risk management, scope control, scheduling, and cost management. Adept at engaging clients and stakeholders, ensuring effective project execution through regular communication, collaboration, and agile practices.

Key Skills & Expertise

Project & Program Management: Project implementation, coordination, and lifecycle management; risk analysis and management; scope and schedule control. Advance knowledge in all 10 PMBOK areas and Change Management. Expert in all PMBOK processes for Integration, Cost, Scope, Time, Resource, Quality, Risk, Stakeholder, Procurement, and Communications Management. GenAI and Wisper used in AI projects.

Agile/Scrum Methodologies: Expertise in Agile, Scrum, Waterfall, RUP, RAD, and hybrid methodologies; managing Agile teams and sprints; budget forecasting and cost estimates.

Application Development & Technical Leadership: Strong background in Java frameworks (Spring suite, Hibernate, Microservices), RESTful & SOAP services, cloud computing (AWS, Azure), and data architecture.

Business Analysis & Requirements: Gathering requirements, translating business needs into Functional Specifications, use cases, wireframes, test plans, and documentation.

Team & Resource Management: Leading project teams along with cross-functional teams (on-site and remote); vendor sourcing and selection; resource allocation and scheduling.

Change, Risk & Vendor Management: Managing vendor relationships and procurement using tools like Order.co, Procure, and Airbase; negotiating contracts and ensuring compliance. Change request, Assessment, Planning, Implementation and change review.

Data & Software Migrations: ETL processes using SSIS, Oracle; migrations, and integrations; experience with MongoDB, Cassandra, FileNet, and cloud migration.

Technical Tools & Software: MS Project, Project Gateway, Scheduler, IntelliJ, Eclipse, Jira, Confluence, MS Project, MS SQL Server, Tableau, Docker, Kubernetes, Trello; Crystal Reports, Datadog for monitoring.

UI/UX Design & Architecture: Experience with UX/UI design, data visualization, and front-end technologies (HTML5, CSS3, JavaScript, Angular, Node, C#, JSP, Swing).

Industry Experience: Healthcare, insurance, finance, government, automotive, banking, education and telecom sectors.

Work History

Project/Program Manager – Client: BOA-NC (Feb 2024 - Present)

Experienced Program/Project Manager with a proven track record leading large-scale projects for clients like Bank of America and Nationwide. I am skilled in aligning projects with business goals, managing Agile teams, and overseeing planning, budgeting, risk management, and procurement. Supporting Senior Management in Financial Planning and Analysis performing budgeting, forecasting, and analysis that support major corporate decisions. Proficient in requirements definition, project planning, and vendor management across Agile, Waterfall, and hybrid methodologies, with strong stakeholder communication and expertise in report generation using Crystal and Jasper fpr Java, Dotnet and GenAI projects..

Oversaw project planning, FP&A Planning support, scheduling, budgeting, risk management, quality and procurement to ensure timely delivery within budget and cost.

Defined requirements created project plans, and managed vendors throughout the project lifecycle, utilizing Agile/Scrum, Waterfall, and hybrid methodologies.

Facilitating scrum board (stand up meetings) meetings with the project scrum team.

Maintained strong stakeholder communication and ensured compliance with industry standards and government regulations.

Wrote and vetted project artifacts and documents for approval, ensuring overall project governance.

Led Project implementations for clients such as Bank of America and Nationwide, aligning projects with business goals and managing Agile teams using .NET, Java, Java Script (Angular, Node and TypeScript). Workday Suite,Gen AI, Sage maker, Llama, Guardrails,Jira, and MS Project.

Project/Program Manager – MIU, Iowa (October 2010 - January 2024)

Led program initiatives and project planning for enterprise level clients in insurance, government and automotive industries, developing protocols to enhance infrastructure and enterprise applications and couple of AI project executions (GenAI). Oversaw diverse project teams, integrating systems using microservices and APIs. Utilized Datadog for performance monitoring and managed workflows to ensure compliance.

Led program initiatives for clients such as Nationwide, Ford, and state governments, aligning projects with business objectives in financial planning and analysis.

Create and analyze the data that supports the financial decisions thru’ models.

Facilitating scrum board (stand up meetings) meetings with the project scrum team.

Led a GenAI project for insurance clients, streamlining claims and auto-reporting processes to identify fraud early, improving payment reliability and reducing costs in man-hours and administration. Used GPT(Text), MidJourney (Images from Text) and MuseNet (for music compositions). Evaluated Google’s Magenta.

Executed an automated claim analysis process that detects fraud before payments are made (Claims Process – Fraud Detection – Payments and reports).

Developed a prototype to convert audio files to text using Whisper open source.

Ensured compliance with state laws, regulations, and policies, addressing environmental and zoning concerns in collaboration with social groups.

Oversaw project teams (Java, .NET, JavaScript), ensuring program/Project goals were met while managing relationships with customers, vendors, and stakeholders.

Integrated legacy systems into unified platforms using microservices and APIs and utilized Datadog for performance monitoring and issue resolution.

Conducted gap and impact analyses, designed training sessions, and architected application workflow and documentation in adherence to risk management practices.

Regularly monitored Earned Value Management (EVM) to maintain project costs and ensure the successful execution of Agile development using Jira, MS Project and communicated project progress to all stakeholders timely.

Managed Agile tasks, including sprint planning, burndown charts, and backlog prioritization, while coordinating cross-functional teams and generating reports.

Executed ETL processes with SSIS and Oracle for data integration and analysis, and supported RFPs, RFQs, POs, and contracts management.

Tools used in Projects: PMBOK (10 Knowledge Areas, processes), Hybrid, Agile/Scrum. Java, Spring, Hibernate, Python, GenAI (MuseNet, GPT, Midjourney, GitHub CoPilot-a Prototype), Whisper, ASP.NET, C#, Kafka, Microservices, RESTful APIs, Azure, AWS, Jira, Confluence, Angular, Node.js, JavaScript, HTML5, CSS3, JSP, AJAX, Cassandra, MS SQL, MongoDB, Agile/Scrum

Senior Project/Program - Manager Media Ring (2008-06 to 2010-01)

Responsible for planning and implementing multiple Java projects, integrating with Content Management Systems (FileNet and Oracle), and ensuring successful delivery within an Agile Scrum environment. Served clients in the banking, commercial, and telecom sectors.

Led contract preparation, including purchase contracts, NDAs, and quality metrics.

Customized enterprise workflows using FileNet security and AD, migrated data with ETL and custom code for OCBC.

Implemented RMS systems with security compliance and integrated financial systems with Java using RESTful APIs.

Deployed a SaaS Data Management Solution to reduce deployment costs and improve application scalability.

Managed operational scope, technical architecture, and vendor sourcing, selection, and management per contracts.

Used Jira to create user stories, track workflow, identify bottlenecks, and optimize project delivery.

Defined user stories created and optimized product backlogs and gathered requirements with the development team and stakeholders.

Planned, scheduled, and monitored project progress, initiating corrective actions to ensure timely and cost-effective deliverables.

Managed program economics, including costs, budgets, staffing, and risk for Java projects and GIS system integration.

Addressed exceptions, slippage, and issues, taking corrective actions when necessary.

Supported clients with RFQs, RFPs, and Tenders.

Program Manager - Optimum Solutions (2004-05 to 2008-05)

4 years of experience managing projects for clients across various industries, with project costs exceeding $3 million. Led a team of 8 members

Planned and managed projects using Java frameworks and FileNet for content management and workflow solutions, overseeing infrastructure procurement.

Designed user-friendly interfaces for video streaming and broadband services for telecom clients.

Implemented CPDRS systems for clients like Lisco, Lumen, and AT&T through Optimum Solutions.

Worked with cross-functional development teams to ensure successful project execution.

Clients served include AIG, AMFAM, Mortgage Hub, Juken, Bank of America, and AT&T.

Implemented FileNet applications, including Workflow, IBM Infosphere, and Digital Asset Management.

Managed project scope, change processes, and support plans for complex business systems.

Integrated SAP with Java systems using Microservices and APIs.

Developed and communicated status reports to ensure projects were completed on time and within budget.

Involved in business modeling, integration, and resource planning, identifying risks and dependencies.

Coordinated in-house and offshore teams, serving on the Change Control Board.

Project Manager – Delteq Systems Pte Ltd - Singapore (May 2002 - April 2004)

As a Project Manager, I have successfully overseen projects across various sectors, including government, telecom, commercial, and finance, for notable clients such as OCBC Bank, UOB Bank, DBS Bank and government agencies. I have led web development projects integrating legacy systems for Govt clients like MND and MOE enabling online access to critical data. My expertise includes managing project planning, assigning and reviewing the development activities, testing, and implementation of systems like Public Enquiry Systems (PES) for students, Construction, Policies and Property issue Monitoring systems. I had hands-on coding experience and have played a significant role in Design and Architecting, change control and management.

Project Manager/Team Leader NCS - Singapore Telecoms (199*-**-****-**)

Progressed from IT Analyst to Project Manager, overseeing projects across government, telecom, commercial, and finance sectors (e.g., OCBC Bank, DBS application maintenance).

Led web-based development projects, integrating legacy systems for clients like LTA, Min. Law, and MND, enabling online access to housing, legal, and road data.

Managed project planning, budget estimation, quality control, and client relationships, while leading teams to design, develop, test, and implement systems like RIMS, DBCS, INLIS, e-Rims, and TAMS.

Hands-on coding and prototyping experience, with a focus on team leadership.

Played a key role in change control and management, particularly for RIMS, based on an existing

Sr Software Engineer GRM international Pte. Ltd - OMAN (1993-01 to 1995-01)

Led analysis, design, development, and implementation of client-server systems for the Ministry of Agriculture and Fisheries, supporting 400 users.

Developed the system on HP UNIX servers using C/C++ and Oracle, integrating legacy systems with GIS (ESRI products like Arc/Info and ArcView).

The application included key components such as Admin and Financial modules, integrated with GIS systems.

Scientist C Indian Space Research Organization (1991-01 to 1993-01)

Developed a rule-based AI system to identify objects from digital satellite data for 600 users, automatically categorizing objects by type. Successfully implemented the system, resulting in significant cost and time savings for the ISRO group.

Developed the system for Unix and Oracle, migrating legacy applications from VAX to modern platforms.

Utilized C++, Pascal, Fortran, Prolog, Lisp, and imaging systems in the development process.

Government Organizations Worked around many countries:

Land Transport Authority, Ministry of National Development, Ministry of Foreign Affairs, Ministry of Law, Accounting and Corporate Regulatory Authority, Ministry of Sports and Youth Affairs, Ministry of Education, Inland Revenue Authority of Singapore, Ministry of Defense, Ministry of Municipality of Sharjah, Ministry of Agriculture and Fisheries, Indian Space Research Organization

Education

MBA: Master of Business Administration MIU - Fairfield, IA (2010-2012)

M.Tech: (IT) Birla Institute of Technology and Science – India (1989-1991)

MS (Computer Science), MIU - Fairfield, IA (2004-2006)

Microsoft Certified Solution Developer (MCSD, MCAD and MCP).

Microsoft Certified SharePoint Developer.

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