Customer Service Earn Money
Resume:
EDDY SHAVER
*** ******** **, ********, **********
**********@*****.***
Talented and fast bartender with history of working across the hospitality sector, from upscale restaurants and corporate restaurants to local watering holes and large music venues. Looking to bring my mixology proficiency and engaging customer service skills to a different and more challenging environment.
Skills
•Responsible alcohol service
•Positive attitude
•Fast learner
•Creative mixologist
•Friendly demeanor
•Classic cocktails
•Highly reliable
•Fast and efficient
•Engaging personality
•Money handling
•Interpersonal skills
Liquor, beer, and wine knowledge
Work History
Pebble Beach (Beach Club, The Bench, Stillwater Bar and Grill, and on-course concessions)
Dining and Banquet Bartender // Pebble Beach, CA // October 2022 to Present
•Greet all members and guests with a friendly attitude at all times.
•Set up, stock, and bartend at satellite bars from the restaurant patio to a historic pier, for corporate clients and large wedding groups of 50-300, often under severe time constraints.
•Serve guests in a timely and efficient manner.
•Responsible for monthly inventory.
•Make cocktails for the restaurant and pool and patio areas.
•Maintain a clean and orderly bar.
Post Ranch Inn
Lead Bartender and Mixologist // Big Sur, CA // October 2021 to October 2022
•Created comprehensive unique seasonal cocktails.
•Prepared and created batched and barreled cocktails.
•Revamped spirit selection.
•Built relationships with distributors to receive allocated liquor.
•Cultivated a garden and handpicked ingredients to infuse into my cocktails.
•Created a canned cocktail program.
HardRock Casino (The Rez, Plum Lounge, and Council Oak)
Bartender // Tampa, FL // August 2018 to January 2021
•Made cocktails for entire restaurant and bar top.
•Prepared batched cocktails and ingredients for daily use.
•Served each guest courteously and quickly.
•Maintained full knowledge of beverage list and promotions.
•Created cocktails for special events.
•Created entire cocktail menu for VIP Lounge.
•Adhered to state and casino laws when serving guests alcoholic beverages.
Departure Restaurant + Lounge
Bartender // Portland, OR // April 2015 to November 2017
•Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
•Conducted monthly inventory.
•Maximized customer service by training staff, overseeing operations, and resolving issues in a timely manner.
•Served each guest courteously, quickly, and efficiently.
•Maintained full knowledge of beverage lists and promotions.
•Processed orders on a computerized Point of Sale system.
•Adhered to state laws regarding alcoholic beverage service.
•Recruited, hired, and trained staff on bar practices, customer service standards, and productivity strategies.
Buffalo Wild Wings
Bartender // Portland, OR // April 2014 to April 2015
•Adhered to state laws regarding alcoholic beverage service.
•Received beverage orders from wait staff and delivered beverages to guests.
•Handled money, balanced tills, processed credit card payment batches, and prepared bank deposits.
•Managed bar inventory, restocked supplies, and placed orders.
Olive Garden Italian Restaurant
Bartender and Assistant Manager // Boise, ID // September 2007 to June 2014
•Recruited, hired, and trained staff on bar practices, customer service standards, and productivity strategies.
•Conducted monthly inventory.
•Maximized customer service by training staff, overseeing operations, and resolved issues in a timely manner.
Education
Associate of Science - Medical Assistant
Stevens Henager College // Boise, ID // 2011
Software Developer
Coding-Dojo//Monterey, CA // 2021
Associate of Science - Pre-Medical
Boise State University // Boise, ID // 2010
References
Julia Bullas GM
Pebble Beach Golf and Resort // Pebble Beach, CA //
Meg Nielson, Mixologist
Pebble Beach Golf and Resort // Pebble Beach, CA //
Brendan Clough, Bar Manager
Sierra Mar at Post Ranch Inn // Big Sur, CA //
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