Customer Service Experience
Resume:
SELENA MURILLO
************@*****.***
DOB- 08/24/2007
O®©O
Pleasantville NJ, 08232
Highly personable and skilled in customer service, with background as a Hostess in restaurant, lounge, and coffee shop settings. Possess strong
organizational skills to manage reservations and seating arrangements
efficiently. Known for creating welcoming atmosphere for guests and
addressing needs promptly, resulting in improved customer satisfaction.
Proven ability to work effectively under pressure while maintaining
smooth operation of front-of-house activities.
Dennys, Northfield 2023-2024
Experience
Hostess/Cashier
« Welcome and greet customers, guiding customers to their tables,
providing accurate wait time estimates, assisting customers with any
questions or complaints, receiving payments and providing correct
amount of cash back, working closely with others to provide great
customer experience, and maintained a clean and organized dining
area.
Pleasantville High School, Pleasantville
2021-Present
Education
Language Skills
* Customer service Communication
skills
Spanish + Guest complaint resolution. «Time management
English 1» Cleaning:and sanitation: «Restaurant: experience
—
+ Point of sale systems. «Food Service
* Effective multitasking. Bilingual
Reference
Clemente Lopez
Dennys Northfield
Phone
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