Customer Service Food
Resume:
Curriculum Vitae
Faryn Frank
** **** ****** *** ***, New York, NY,10128
*****.*****@*****.***
PROFILE
An energetic go getter with ample experience in the food service industry with the charisma of a head bartender and the gracefulness of a ballerina with a tray of drinks balanced on one hand and the wherewithal to gaze my gazing smile at my customers as if it’s all part of a show. Customer service skills and general leadership skills are my most valuable traits. I am a positive team leader who is committed to lead by example by my loyalty, dedication, attention to detail and the importance of teamwork. I am a believer in providing feedback, whether it be positive or negative, and I have found that coworkers will learn to appreciate this, and their work ultimately benefits from it. Currently looking to change careers to peer specialist as I have a strong desire to move away from hospitality field to something that utilizes my gifts when connecting with peers. As I have been going through the courses as part of the academy of peer services, I am finding conformation that this is the type of work I would like to do for the rest of my career. I have found my passion again. My goal at this point is to get accepted into Howie the Harp program in order to commit towards my new career.
EXPERIENCE
May 2018 – Sept 2024
Deep Indian Kitchen, New York, NY – Supervisor/Brand Ambassador
● Front if the house greeting the guests
● Answering inquiries in regard to food from our frozen products in grocery stores
● Supervise the floor
● As needed, assist with cooking to expedite food preparation during times of rushes
● In charge of catering orders
● Utilize technologies, i.e., Share bite, Grub Hub, Door Dash, Uber eats
June 2014 – September 2016
Tre Sorelle, New York, NY - Server/Bartender
● Adapted quickly to multiple rolls in order to help fill the gaps when needed
● Hosted, served, bartended and bussed during a single shift
● Prepped workstations, set up for the day, then shutdown everything for the night.
November 2013 – June 2014
Cascabel Taqueria, New York, NY - Bartender
● Prepped station before every shift and held myself to the highest standards
● Trained all new hires on proper mixing, prepping, and cleaning
January 2011 - November 2013
Lukes Bar & Grill, New York, NY - Server
● Main opener and closer while being flexible and always covering callouts
● Handled tip outs at the end of every shift, making sure everything was completely accurate
● Multitasked between phone orders and in house orders
March 2009 - December 2011
Big Daddys, New York, NY - Server Manager
● Promoted to Manager within the first year
● Trained all new hires and held them accountable to all standards of performance
● Multitasked consistently between training, serving, and customer experience
EDUCATION
Academy of Peer Services Training, Fall 2024
Rutgers University School of Health Related Professions
Hotel Restaurant Management
Katherine Gibbs,2002 – 2003
RELATED COURSES
Action Planning for Prevention and Recovery, APS Policies
PERSONAL and PROFESSIONAL SKILLS
Compassionate, Strong, Interpersonal Skills, Adaptability, Positive Attitude, Team Player, Leadership, Coaching, Computer skills including Microsoft Office and research on the internet
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