Accounts Payable Customer Care

WORK EXPERIENCE

RAY EMILY LYN TRESVALLES

Customer Care Associate

Accounts Payable Officer

Jan 2021 - April 2024

Nov 2018 - Nov 2020

Carelon Global Solutions

One Fintech, Megaworld Blvd, Iloilo Business Park, Mandurriao, Iloilo City, Philippines Handles inquiry calls from healthcare providers. Providing member eligibility and medical/dental benefits, checking and analyzing claims status, payments, and check inquiries. Evaluates CPT codes for initiation of Pre certification, and HIPAA verification process. Operates PC/Image station to obtain and extract information and documents. Thoroughly documenting the call for accurate tracking. Develops and maintains positive relations between providers' representatives and coordinates with various functions within the company to ensure providers' requests and questions are handled appropriately and promptly.

Premier Island Management Corp.

MH del Pilar St, Molo, Iloilo City, 5000 Iloilo, Philippines

·Resolved vendor and employee inquiries about invoices and purchases quickly through research.

·Encoding purchase invoices from vendor and preparing check payments.

·Preparing Disbursement books to monitor company payable withholding tax and preparing monthly income statement.

·Analyzed and reconciled general ledger accounts and prepared journal entries. 514-***-**** ******************@*****.*** 4701 Ave. De Courtrai, Montreal Quebec 3 years of proven expertise in healthcare services and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues. Identifies and resolves concerns while meeting objectives. CERTIFICATE

Nov 2020 - Nov 2022

Hilado Glass & Aluminum

M.H Del Pilar Street, Jaro, Iloilo City, Philippines

·Cared for one child age 3 years old.

·Executed light housekeeping, including laundry, vacuuming, and bedroom tidying.

·Closely monitored child play activities to verify safety.

·Dressed and changed diapers.

·Promoted language development skills through reading and story telling. Part-time Nanny helper

SKILL

Microsoft Office and Excel Expertise

Upbeat and Positive Personality

Efficient and Detail-Oriented

Verbal and Written Communication Skills

Multitasking and Prioritization

Empathy and Compassion

Western Visayas College of Science and Technology Laboratory School Burgos St, La Paz, Iloilo City, Philippines

Secondary Education

2010 - 2014

Western Institue of Technology

2014 - 2018 Luna St, La Paz, Iloilo City,Philippines Bachelor of Science Business in Accountancy

EDUCATION

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