Customer Service Business Administration

BM

BRIAN MARION

******.*******@*****.*** 312-***-**** Edwardsville, IL 62025 WWW: Bold Profile

As a recent graduate of Southern Illinois University Edwardsville with a Bachelor's degree in Business Administration, I am eager to apply the knowledge and skills I have gained to a dynamic and challenging business environment. My coursework in Business Administration provided me with a solid understanding of various business functions. Combined with my previous experiences, I am confident I can make a valuable contribution to your team. I am a highly motivated and results-driven individual. I am eager to learn and grow within a company that fosters development and strives for excellence.

Outside of work, I am a travel enthusiast, expert food reviewer, and community service advocate. English

Communication

Presentations

Leadership

Customer Service

Marketing

Team Leadership

Strategic Planning

Southern Illinois University Edwardsville

Bachelor of Business Administration - BBA, Marketing 12/2022

(Spring, 2021) - Dean's List

The Innovators Events and Marketing Solution LLC Chicago, IL

Account Executive

08/2022 - 12/2023

Proactively pursue sales opportunities through relationship building Prospect in assigned territory for clients

Conducts meetings and presentations with key account stakeholders to drive sales and deliver superior customer service

Utilize CRM software to manage accounts for prospecting activities, and to track sales objectives and results

Participate in sales and vendor meetings, industry conferences, and trade shows Work with Sales Manager to develop sales strategies for assigned territory Increased social media engagement by 50%.

Mama's Kitchen LLC Chicago, IL

Office Administrator

03/2019 - 05/2021

Launched quality assurance practices for each phase of development Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Managed travel arrangements for executives or visiting clients to ensure seamless logistics coordination during business trips.

Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.

Increased new business and revenue by 30%.

Alpha Phi Alpha Edwardsville IL

President

Responsibilities included maintaining relationships with university faculty and staff, student officials, and board members, event planning, and community outreach. Solely responsible for recruitment and new membership intake each semester. Kenwood Oakland Community Organization

Intern

Responsible for organizing a community wide back to school event where we solicited donations for over 30 stores and corporations. The event conducted community outreach for over 300 event participants and volunteers. Also, I was tasked with preparation of notes, questions, and concern for ranking government officials.

Summary

Skills

Education and Training

Experience

Activities and Honors

Internship

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