Leasing Agent Customer Service
Resume:
Tracey Lance *** Calamia Dr Apt C*
Norristown, PA 19401
***********@*****.***
EXPERIENCE
Self Employed, Norristown, PA – Childcare
Provider
April 2016 - February 2022
- Was in charge of activities for over 6 children ranging in age from 6 weeks to 4 yrs old.
- Assisted children in developing motor skills in preparation for preschool and kindergarten.
- Used positive behavior management techniques to improve social interactions and emotional development
- Created lessons and activities to help children develop physically and emotionally.
-- Kept everything tidy, clean, and sanitized.
- Spoke with parents about their daily activities, as well as positive and negative developments. -
Plymouth Park Apartments, Conshohocken, PA –
Leasing Agent
June 2014 - September 2016
- Used Microsoft to keep track of financial transactions and rental applications.
- Kept meticulous, accurate, and compliant property records for internal and regulatory audits.
- Took calls and responded to inquiries from various parties, resolving issues through active listening and open-ended questioning.
- Led property tours to highlight features, answer questions, and reroute concerns in order to close deals.
- Verify the information on the rental application and personal references.
SKILLS
Child development
Energetic caregiver
Organized
Problem resolution
Dependable
MS O"ce
People-oriented
Friendly and likeable
Self-motivated
Telephone and email
etiquette
Customer service
LANGUAGES
English
Resume
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Plymouth Gardens Apartments, Conshohocken, PA
– Leasing Agent
January 2013 - May 2014
- Used Microsoft to keep track of financial transactions and rental applications.
- Kept meticulous, accurate, and compliant property records for internal and regulatory audits.
- Took calls and responded to inquiries from various parties, resolving issues through active listening and open-ended questioning.
- Led property tours to highlight features, answer questions, and reroute concerns in order to close deals.
- Verify the information on the rental application and personal references.
Self Employed, King of Prussia, PA – Childcare
Provider
March 2010 - September 2013
- Was in charge of activities for over 6 children ranging in age from 6 weeks to 4 yrs old.
- Assisted children in developing motor skills in preparation for preschool and kindergarten.
- Used positive behavior management techniques to improve social interactions and emotional development.
- Created lessons and activities to help children develop physically and emotionally.
- Kept everything tidy, clean, and sanitized.
- Spoke with parents about their daily activities, as well as positive and negative developments.
Kindercare Learning Center, Malvern, PA –
Childcare Assistant
July 2008 - July 2010
- Kept daily records of the activities, behaviors, meals, and naps of each child.
- Helped the lead teacher with snack time, arts and crafts, and putting the children to bed.
- Changed diapers and dressed the children.
- Maintained a positive demeanor to facilitate a stable, consistent environment.
- Spoke with parents about their daily activities, as well as positive and negative developments.
Self Employed, Pottstown, PA - Childcare Provider
September 1998 - July 2008
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September 1998 - July 2008
- Was in charge of activities for over 6 children ranging in age from 6 weeks to 4 yrs old.
- Assisted children in developing motor skills in preparation for preschool and kindergarten.
- Used positive behavior management techniques to improve social interactions and emotional development.
- Created lessons and activities to help children develop physically and emotionally.
- Kept everything tidy, clean, and sanitized.
- Spoke with parents about their daily activities, as well as positive and negative developments.
Audubon YMCA, Audubon, PA – Childcare
Assistant
January 1996 - August 1998
- Kept daily records of the activities, behaviors, meals, and naps of each child.
- Helped the lead teacher with snack time, arts and crafts, and putting the children to bed.
-Changed diapers and dressed the children.
- Maintained a positive demeanor to facilitate a stable, consistent environment.
-Spoke with parents about their daily activities, as well as positive and negative developments.
EDUCATIon
Upper Merion High School, King of Prussia, PA –
Diploma
September 1990 - June 1993
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