Accounts Payable Business Development

SUZANNE E. LANPHIER Email: *******.*****@***.***

*** ***** ***** ****, *******, PA 17078

Home Telephone: 717-***-****

Cell: 717-***-**** Objective

As skilled professional with more than 30 years’ experience in administrative, banking, finance and business development my objective is to obtain a long-term position utilizing those skills.

Summary of Experience

Finance - Financial Administration: Financial reporting…Payroll, W-2, Employee benefits and employer taxes…Accounts payable and receivable…Bank account reconciliation…Weekly cash receipt postings Quarterly employer IRS tax reports and reconciliation…Participates in monthly finance committee presentations…Cash management and reconciliation (teller, bookkeeper).

Administrative: Managed office and special projects…Provided sales training and support to other Loan Officers…Loan

underwriting authority…Commercial loan origination, review and committee presentation…Created and implemented effective systems for improving productivity…Handled collection accounts.

Human Relations: Managed people and created systems for effective results…Developed and implemented programs

that enhanced communications and developed a commitment to a well-defined customer service strategy.

Sales, Marketing, and Business Development: Commissioned mortgage origination...Participated and served on community committees to establish company identity and commitment…Prepared sales material, brochures, and newsletters…Prospected for new business doing cold calling.

Optical Manager: Manager of optometrist and patient optical services including front office operation…Maintaining optometrist exam schedule, including setting up appointments and determining insurance eligibility…Managing staff.

Experience Detail

Rockledge Homeowners Association – Palmyra, PA January 2022 – July 2023

Office Manager, (PT)

Prepare scheduling, payroll, accounts payable and receivable (HOA Dues), reports and correspondence, handled resident leases and databases, supply requisitions and maintenance requests for a 565-unit PUD. Handled all Resale Certificates, coordinating with title companies. Resolved customer service complaints, making recommendations. Reports to Board of Directors.

US Vision – Boscov Optical, Lebanon, PA June 2018 - June 2021

Optical Manager, (FT)

Manager of optometrist and patient optical services including front office operation…Fitting patients for custom eyewear, ordering eyewear, reading RX, taking measurements for lenses, SEG height, and PD…Maintaining optometrist exam schedule, including setting up appointments…Repairing eyewear, making adjustments as needed…Determining patient insurance eligibility…Maintain inventories…Interviewing, hiring and training staff…Reconcile daily cash settlements.

PA Treasury, Harrisburg, PA April 2016 - June 2018

Fiscal Examiner, II (FT)

Responsible for auditing Pennsylvania state agency accounts payables, reviewing and processing financial liabilities determining approval or denial of payment…analyzing forms, correspondence, spreadsheets, contracts, and purchase orders determining payment validity.

Kelly Services/TE Connectivity, Lickdale, PA November 2014 - March 2015

Plant Maintenance, SAP Implementation & Support, (Contract temporary project, FT)

Kelly Services/TE Connectivity, Middletown, PA September 2012 - August 2013

Global Procurement Compliance/Supplier Services (Contract temporary project, PT) Set up tracking report for counterfeit parts compliance, researching and updating worldwide supplier contact information and compliance survey information. Reviewed and updated incoming survey results providing detailed reports to VP...Prepared staff meeting presentations.

Catholic Charities, Foster Care and Adoption, Harrisburg, PA August 2010 - March 2012

Program Assistant/Administrative Assistant, (FT)

Managed front office and reception area, including answering telephone, greeting clients, vendors, maintaining schedules, ordering and inventory of supplies...Accounts payable processing for both Foster Care and Adoption agency...Created monthly foster parent payment vouchers...Performed monthly billing functions…Entered monthly billing for services rendered using Citrix...Scheduled and coordinate training sessions & special events...Prepared foster parent training packets…Assisted with budgeting...Created financial reports, brochures and pamphlets...Tracked foster parent clearances, processed medical records or other DPW document updates…Audited client files, preparing for Dept. of Welfare reviews.

All Saints’ Episcopal Church, Hershey, PA December 2005 - November 2011

Financial Administrator, (FT - PT)

Full charge; handled accounts payable, accounts receivable, financial reporting, payroll, payroll taxes, W-2’s, 941 employer tax, insurance and benefits, bank reconciliation’s, weekly cash deposits, journal entries, and weekly cash

receipts for both child care tuition and church pledge accounts…Maintained HR files for both Church and Child Care personnel...Participates in monthly finance committee presentations.

First National Bank of Fredericksburg, South Lebanon, PA June 2002 - December 2005

Community Banking Officer and Branch Manager, (FT)

Managed office and staff of five employees…Supervised personnel, organized work activity ensuring compliance with policy and regulatory requirements including safety procedures and safety audits…Sales duties included implementing strategies for sales and profit growth...Developed new business through outside sales calls and participation in the community…Originated, underwrote, presented, and closed mortgages, commercial and consumer loans…Conducted home inspections completing short-form appraisal…Handled collection accounts...Responsible for branch P & L.

Vartan National Bank, Harrisburg, PA 1999 - 2002

Mortgage Project Manager, Lender (FT)

Developed through start-up a mortgage program sponsored by the Federal Home Loan Bank…First signature underwriting authority…Originated, priced, and underwrote mortgage loans…Developed mortgages and real estate loans to adhere to secondary market guidelines…Board reporting and presentation… Business development…Cross sold products.

Executive Assistant to the CEO/Human Resource Administration

Recording Secretary to VNB Board of Directors…Coordinated Board and Committee meetings…Human Resource Administration, including human resource compliance and record retention…Liaison between Vartan National Bank and

The Vartan Group (commercial real estate developer) Scheduled, participated, and coordinated special events.

Harris Savings Bank, Camp Hill, PA 1996 - 1999

Commissioned Mortgage Officer, (FT)

Originated laptop computer mortgages…Marketed products to builders and real estate agents, conducting ongoing training presentations…Originated builder spec loans, providing commercial financing…Conducted seminars and sales presentations…Cross sold bank products.

Education and On-Going Training

HACC: Real Estate Practices, Real Estate Fundamentals, Accounting, Lotus 123, Management Courses/Seminars, QuickBooks I and II, Microsoft Word I, II, Excel I, The Print Shop, MS Publisher, Site Builder, AS400, Citrix, SAP,

QCB Software, AIB & Institute of Financial Education: Multifamily Housing Development Finance, HOME Funding Compliance, Citicorp Mortgage: Sales Certification including various Sales and Territory Management Course

PBA: Commercial Lending, Agricultural Lending, Optical certification.

Affiliations/Additional Work Experience

Habitat for Humanity, Family Selection Chairman - Past Board Member, CLA Association, American Business

Woman’s Association Officer (past President), 1994, 1995, 2009, John Wanamaker/Hecht’s Department Store (PT),

Fine Jewelry Retail Sales, 2002 - 2006, Penn National Race Track/Cash Access, Banker/Booth Cashier (PT),

August 2012 - April 2014, Sunflower Staffing, (PT) Product Demonstrator, Food Samples 2007, 2008, 2009,

HR Block, (Seasonal work – FT – PT) 1999, 2000, 2001, Team Lead 2024

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