Salesforce Administrator/ Developer
Resume:
PROFILE SUMMARY
*+ years of hands-on experience in Salesforce platform development, customization, and deployment across multiple projects.
Proficient in writing complex Apex classes, triggers, and batch classes for automation and business logic implementation.
Strong expertise in developing custom Visualforce pages to meet specific user interface requirements with dynamic data handling.
Experience in building and deploying custom Lightning components using Aura Framework and Lightning Web Components (LWC).
Full understanding of the Lightning Experience UI, including component-based architecture and design principles.
Deep knowledge of Salesforce objects, relationships (Master-Detail, Lookup), and Schema Builder.
Expertise in writing complex Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL) queries to retrieve and manipulate data.
Hands-on experience with Salesforce integrations using REST and SOAP APIs, as well as external data sources like Data Loader and third-party systems.
Knowledge in designing and implementing workflows, process builder, and approval processes to streamline business processes.
In-depth understanding of Salesforce security model including profile, permission sets, roles, sharing rules, and field-level security.
Experience in managing Salesforce deployment processes using Change Sets, Ant Migration Tool, and Salesforce DX.
Experience using Git, GitHub, and Bitbucket for version control, as well as Agile methodologies for project management and collaboration.
Comprehensive knowledge of Salesforce Lightning Experience, including the design and implementation of custom Lightning App Pages, Record Pages, and Home Pages.
Experience integrating Salesforce with Heroku for building scalable, cloud-native applications and extending Salesforce functionality with backend services.
Proficient in using Salesforce Mobile SDK for building and customizing mobile apps that interact with Salesforce data, providing native mobile solutions.
Experience in utilizing SLDS for building visually consistent and re sponsive components in Salesforce Lightning applications.
Experience in configuring and deploying Einstein Bots to provide intelligent, AI-driven chat support for customers, reducing the need for human intervention.
Expertise in integrating Salesforce with various third-party systems using Jitterbit and MuleSoft for cloud-based enterprise application integration (EAI)
Skilled in using Einstein Analytics Studio for creating powerful and customizable data visualizations, reports, and dashboards with a focus on analytics-driven insights.
Experience with Change Sets for simple Salesforce-to-Salesforce deployments and using Ant Migration Tool for more complex deployments and version control.
EDUCATION
Masters in Computer Science from Kent State University, USA
TECHNICAL SKILLS
API Integration: REST APIs, SOAP APIs, Bulk API, Streaming API, OAuth, SAML, Web Services
Data Migration Tools: Salesforce Data Loader, Talend, Jitterbit, Informatica, MuleSoft
Middleware: MuleSoft, Dell Boomi, Heroku Connect
Version Control & Deployment: Salesforce DX, Git, Bitbucket, Jenkins, ANT Migration Tool
CI/CD & Automation: Jenkins, GitLab CI/CD, CircleCI, Automated Unit Testing, Test Classes
Database & Query Languages: SOQL, SOSL, SQL
Authentication & Security: SSO, OAuth 2.0, SAML, Salesforce Shield, Encryption
ETL Tools: Informatica, Jitterbit, Talend, MuleSoft, Apache Camel
Data Management: Data Loader, Import Wizard, Shield Platform Encryption, Field History Tracking
Integration Platforms: MuleSoft, Dell Boomi, Informatica Cloud, AWS Lambda (for custom integration)
Salesforce Admin Tools: Custom Objects, Profiles, Permission Sets, Sharing Rules, Role Hierarchies
Cloud Platforms: Salesforce Platform, Heroku, AWS (for integration)
DevOps Tools: Jenkins, Git, Bitbucket, ANT, CircleCI for continuous deployment
Reports & Dashboards: Custom Reports, Dashboards, Report Types, Reporting Snapshots
Salesforce CRM: Salesforce Classic, Salesforce Lightning, Salesforce Service Cloud, Sales Cloud
Programming Languages: Apex, Visualforce, SOQL, JavaScript, HTML, CSS
Front-End Development: Lightning Web Components (LWC), Aura Components
Salesforce Automation: Process Builder, Flows, Workflows, Approval Processes, Validation Rules
WORK EXPERIENCE
Cardinal Health Salesforce Developer
Description: Cardinal Health, Inc. is a global, integrated healthcare services and products company and largest distributors of pharmaceuticals and medical product. My role is to designing, developing, and maintaining Salesforce-based solutions to enhance business operations and improve customer experiences.
Key Responsibilities:
Develop and customize Salesforce applications tailored to healthcare needs such as patient management, clinical workflows, and medical records tracking.
Write Apex code to implement business logic, automate processes, and handle complex healthcare data requirements.
Design and implement Lightning Web Components (LWC) to create modern, dynamic user interfaces for healthcare staff and patients.
Customize Visualforce pages where LWC is not applicable for legacy requirements or complex UI customizations.
Integrate Salesforce with Electronic Health Record (EHR) systems like Epic or Cerner to ensure seamless data exchange between Salesforce and clinical platforms.
Use Salesforce APIs (REST and SOAP) to connect with third-party healthcare applications such as billing systems, patient management tools, and diagnostic platforms.
Ensure all Salesforce solutions comply with healthcare regulations like HIPAA, HITECH, and GDPR to protect sensitive patient data and Implement data encryption at rest and in transit to safeguard healthcare information.
Use Workflow Rules to trigger notifications and alerts for healthcare staff, such as emergency care alerts or critical lab results.
Implement mobile access to Salesforce Health Cloud for real-time patient data updates for clinicians working remotely or on mobile devices.
Integrate Salesforce with healthcare IoT devices to collect real-time health data and provide it to healthcare providers for improved decision-making.
Leverage third-party tools and technologies such as MuleSoft for API management and integration, enabling Salesforce to communicate efficiently with multiple healthcare applications and databases.
Environment: Salesforce applications, Lightning Web Components, Apex code, Electronic Health Record, APIs REST, SOAP, HIPAA, HITECH, and GDPR, Salesforce Health Cloud, IoT devices, MuleSoft, API management, integration
Nationwide Salesforce Developer
DESCRIPTION: Nationwide is one of the largest and most recognized financial services and insurance companies grown to provide a broad array of insurance, retirement, and investment products to individuals, businesses, and institutions. As a salesforce developer developed, customized, and maintained Salesforce solutions for the insurance and financial services industry, including integrating third-party applications, automating business processes.
Key Responsibilities:
Develop, customize, and deploy Salesforce applications using Apex (for backend business logic) and Visualforce,
Lightning Web Components (LWC)
Automate business processes using Flow, Process Builder, Workflow Rules, and Apex Triggers to streamline operations and improve efficiency
Integrate Salesforce with third-party applications and databases using REST/SOAP APIs, MuleSoft, Salesforce Connect, and Middleware for seamless data exchange and interoperability.
Configure profiles, roles, permissions, sharing rules, and field-level security to ensure proper access control and data security within Salesforce.
Build dynamic, responsive, and modern user interfaces using Lightning Web Components (LWC), Aura Components, and Visualforce for optimal user experience and business functionality.
Write Apex unit tests to ensure the quality of the code and perform end-to-end integration testing. Use Salesforce Debug Logs to troubleshoot issues and optimize performance.
Design custom reports and dashboards to deliver actionable insights for stakeholders, leveraging Salesforce Reporting, Einstein Analytics, and Tableau for advanced analytics
Implement and manage Continuous Integration/Continuous Deployment (CI/CD) pipelines using tools like Git, Jenkins, Ant Migration Tool, and Salesforce DX for version control and automated deployments.
Configure and customize Salesforce Health Cloud for healthcare organizations, enabling the management of patient care, appointment scheduling, and medical records.
Ensure all Salesforce solutions comply with relevant regulatory standards such as GDPR, HIPAA, and SOX, especially for industries like healthcare, finance, and insurance
Develop RESTful or SOAP APIs for custom integrations and extend Salesforce’s capabilities to external platforms or mobile applications.
Optimize customer journeys by leveraging Salesforce Marketing Cloud, Service Cloud, and Salesforce Commerce Cloud to enhance client engagement across channels.
Utilize SLDS to create consistent, responsive, and modern user interfaces aligned with Salesforce’s best practices and UI guideline.
ENVIRONMENT: Visualforce, Lightning Web Components, Apex, REST/SOAP APIs, MuleSoft, integration testing, Salesforce Debug Logs, Tableau, CI/CD, Jenkins, Ant Migration Tool, and Salesforce DX, GDPR, HIPAA, SOX, RESTful, SOAP APIs, SLDS.
Siemens Salesforce Admin/ Developer
DESCRIPTION: Siemens is a global technology company and one of the largest and most diversified industrial manufacturing companies in the world. I involved in implementing security and compliance measures in alignment with industry standards to enhance customer experience and streamline internal workflows.
Key Responsibilities:
Handle custom app development on Salesforce Platform (using Apex, Visualforce, and Lightning components) as needed to address specific business requirements.
Support the integration of Salesforce with Siemens’ ERP system to provide a unified view of customer data, inventory, and business operations.
Lead Salesforce system health checks, identifying areas for improvement and implementing optimizations to improve performance and reduce latency and configure and maintain Salesforce environments (Classic and Lightning) to ensure smooth daily operations for all Siemens departments.
Manage user access by setting up user profiles, roles, permission sets, and security settings to ensure proper data visibility and security.
Customize Salesforce features such as custom objects, fields, page layouts, record types, and business processes to fit Siemens' needs and Automate business processes by creating workflow rules, process builder flows, approval processes, and validation rules to increase efficiency.
Perform data management tasks including data import, export, and mass updates while ensuring data quality through validation rules and data deduplication and configure and manage Salesforce Lightning apps to enhance user experience and streamline workflows.
Oversee Salesforce integrations with external systems like SAP, Microsoft Outlook, and other enterprise tools, ensuring seamless data flow.
Administer Salesforce Communities to facilitate collaboration with external partners, customers, or internal teams.
Provide ongoing support to users, troubleshooting and resolving issues related to Salesforce features, data access, and configuration.
ENVIRONMENT: Apex, Visualforce, Lightning components, ERP system, SAP, Microsoft Outlook, Salesforce Communities, data import, export, Salesforce integrations.
AstraZeneca Salesforce Admin/ Developer
DESCRIPTION: AstraZeneca is a global, science-led biopharmaceutical company focused on the discovery, development, and commercialization of prescription medicines. In that I involved in configured and customized Salesforce Lightning components, workflows, validation rules, and process automation to optimize business processes.
Key Responsibilities:
Develop and customize Salesforce applications to meet the specific business requirements of AstraZeneca's sales, marketing, and customer service teams.
Design, configure, and maintain Salesforce Lightning components and Apex code to automate business processes, such as lead management, sales forecasting, and case resolution.
Implement Salesforce integrations with internal systems SAP, Oracle and third-party platforms Veeva Vault, Deloitte tools to ensure smooth data flow across departments.
Develop and manage workflow rules, Process Builder, Flow, and Apex triggers to automate repetitive tasks, improve efficiency, and reduce manual data entry.
Provide ongoing Salesforce system maintenance, including troubleshooting and resolving any system issues, bugs, or performance concerns in a timely manner.
Ensure Salesforce security compliance by implementing user profiles, roles, permissions, and access controls that align with AstraZeneca's data privacy and regulatory standards HIPAA, GDPR).
Implement Salesforce Mobile solutions to enable remote access to customer data, sales opportunities, and case information for AstraZeneca’s field sales and support teams.
Leverage Salesforce Einstein for advanced analytics, AI-driven insights, and predictive modelling to improve customer engagement, lead scoring, and sales forecasting.
Write and maintain Apex classes, Visualforce pages, and Lightning Web Components to build custom applications and UI components that enhance the user experience
ENVIRONMENT: Salesforce applications, Salesforce Lightning components, Apex code, SAP, Oracle, Veeva Vault, Salesforce integrations, Apex triggers, Salesforce Mobile, HIPAA, GDPR, AI-driven insights, Salesforce Einstein
Yugender kolluru
Salesforce Developer
OHIO, USA
***************@*****.***
ABOUT ME
A highly skilled and results-driven Salesforce Developer with over 5+ years of experience in delivering tailored, scalable, and efficient solutions on the Salesforce platform. Adept at developing and customizing Salesforce applications, integrating third-party systems, and automating complex business processes to improve operational efficiency and user experience.
Dublin Ohio, USA
Apr 2023 - Present - Present
Dublin Ohio, USA
Apr 2022 – Feb 2023 - Present
Jul 2020 – Dec 2021
Hyderabad, India
Apr 2019 – June 2020 - Present
Hyderabad, India
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