Quality Assurance Resident Care

***** ******** ****, ****, ****** STATES, ***** •

*****.****@*****.*** • 208-***-****

MINDY SALGADO

PROFESSIONAL SUMMARY

Medical professional with 33 years of expertise in healthcare, demonstrating strong team leadership and regulatory compliance skills. Proficient in developing personalized care plans and enhancing resident satisfaction through effective crisis management and patient advocacy. Committed to optimizing care delivery and maintaining high standards in quality assurance, focusing on staff training and development.

EMPLOYMENT HISTORY

AIT/ HOUSE MANAGER Apr 2018 - Jun 2023

Ashley Manor Caldwell

RESIDENT CARE COORDINATOR Jul 2023 - Nov 2023

Emerson House Garden City

RESIDENT CARE COORDINATOR Nov 2023 - Oct 2024

Comfort Keepers Meridian

SKILLS

Team Leadership (Expert), Quality Assurance (Expert), Regulatory Compliance (Experienced), Data Analysis (Experienced), Crisis Management (Expert), Patient Advocacy (Expert), Staff Training (Expert), Time Management (Experienced). EDUCATION

DIPLOMA Sep 1988 - May 1991

Armstrong Central High School Kittaninning Pa

ASSOCIATE OF BUSINESS ADMINISTRATION Oct 1991 - 1994 Boise State University Boise

AIT/House Manager operations at Ashley Manor, overseeing staff, ensuring resident care, and maintaining facility compliance with state regulations.

Implemented streamlined care protocols, enhancing resident satisfaction and reducing incident reports substantially at Ashley Manor.

Introduced personalized care plans, adapting to individual resident needs and elevating overall quality of life at Ashley Manor. Optimized care protocols, boosting resident satisfaction and drastically reducing incident reports at Ashley Manor, while maintaining regulatory compliance.

Conducted comprehensive facility assessments, identifying areas for improvement and implementing data-driven solutions to enhance operational efficiency.

Developed personalized care plans at Ashley Manor, adapting to individual resident needs and significantly enhancing overall quality of life.

Coordinated resident care, fostering a nurturing environment. Implemented personalized care plans, enhancing quality of life for seniors.

Streamlined care coordination processes, reducing response times and improving resident satisfaction. Developed efficient scheduling system.

Maintained meticulous resident records, ensuring compliance with healthcare regulations. Conducted regular care plan reviews for optimal support.

Coordinated resident care plans, fostering a supportive environment. Improved communication between staff and families, enhancing overall care quality.

Streamlined care coordination processes, reducing response time to resident needs. Implemented new training protocols, boosting staff efficiency.

Mentored new staff, ensuring smooth onboarding and consistent care standards. Created support groups for residents, enhancing community well-being.

REFERENCES

McKenzie Cortez, The Cottages (********@***********.***.***, 208-***-****); Judi Middleton, Comfort Keepers (*************@**************.***, 208-***-****); Serina Williams, Spring Creek (**************@***********.***, 208-***-****). HOBBIES

I'm very passionate about baking. I created a cake program for all the residents and employees to ensure that everyone gets a special sweet treat for their special day.

COURSES

MEDICATION ADMINIASTRATION 2007 - Present

CWI

CPR 2006 - Present

CPR/ First Aid

FEB 2024 - PRESENT

Food Handlers

AIT/ ADMINISTRATOR IN TRAINING May 2023 - Present

CWI

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