Lisa Kinard
**** *. **** ******, *** Angeles, CA, 90047
************@*****.***
Professional Summary
Seeking a position with an organization that offers a high level of challenges, responsibilities, and opportunities where I am looking to utilize my knowledge and skills
EXPERIENCE
Laquay’s Adult Resident Facility Los Angeles, CA 2018-PRESENT
Direct Staff Professional
●Positively redirect the client’s anger.
●Document various activities and behaviors of clients.
●Report incidents promptly and effectively to administration and law enforcement as needed.
●Answer telephone, fax, and email correspondence as they arise.
●Provide community outreach and referrals for all clients.
●Resolves day-to-day issues and challenges
●Communicates information to a variety of individuals
●Maintains a variety of confidential information,
●screens potential clients, and determines eligibility for the program.
●Serve ambulatory developmentally mental adults who have behavior self-care challenges.
●Effectively deal with mentally and emotionally distressed clients.
Psychemedics Corporation Culver City, CA 1997-PRESENT
Data Entry Clerk/Laboratory Accesstioner
●Effectively communicate with all patients and clients.
●Collect, organize, and verify data accuracy entered into patient record systems.
●Process request forms for samples to be tested for drugs; obtain and prepare Laboratory specimens for drug analysis.
●Extract alphabetic, numeric, or symbolic data from original paper documents and enter data into a computer following a specified format.
●Compare data entered by computer with data listed on the original documents; Conduct spot checks to verify that data is correctly entered; Use verification format already built into a computer program to detect data entry errors.
●Ensure that the confidentiality of data collected and stored is maintained.
●Serve as a member of various employee committees, as assigned.
●Compose and edit correspondences, reports, and other material requiring judgment regarding content, accuracy, and completeness.
●Schedule meetings and appointments with the administration department of a Medical Center.
Tran Culture Health Development Los Angeles, CA 1995-1997
Medical Assistant
●Prepared patients for examinations, including but not limited to notating the reason for visit, height, weight, blood pressure, pulse, respiration, and temperature.
●Assisted clinical staff in completing examinations and procedures, as requested.
●Completed lab slips and other appropriate forms for patients.
●Register new patients by verifying health insurance and other pertinent information.
●Follow up on patient inquiries.
●Authorized prescription refills and communicate with patients’ pharmacies as needed.
●Completed inventory of medical, lab, and office equipment.
EDUCATION
Bryman College, Los Angeles, CA – Medical Assistant Certificate
SKILLS/KNOWLEDGE
Proficient in health care plans, customer service, problem-solving, and strong attention to detail. Excellent listening skills, interpersonal skills, and verbal/written skills. PC and Mac literate, Proficient in Adobe Suite and Microsoft Suite (Office 365, Microsoft Word, Excel, Access, Outlook, PowerPoint, SharePoint). 10-key 8-10,000 KPH, scheduling (AC worklist), Kofax, confidentiality, goal-oriented, solution-focused, multi-tasking, problem-solving, hardworking, adaptable, quick learner, resourceful, results-driven, team worker, and highly motivated. Strong organizational skills, ability to multitask efficiently, familiarity with organizations’ procedures and processes, and ability to work under pressure.