Sales Executive Customer Service

Felix Amos

**** ******** ******* **

Katy, TX ***94

281-***-****

******@***.***

Objective

Dynamic and results-driven Sales Executive with over 30 years of experience in driving revenue growth and building long-term client relationships. Adept at leveraging a deep understanding of market trends and customer needs to deliver tailored solutions. Seeking to contribute to the success of a forward-thinking organization by leading a high-performing sales team and exceeding targets.

Professional Experience

Sales Executive Triportal Inc

Houston, TX 2014 – Present

• Consistently exceeded sales targets by 100%, achieving specific revenue or sales figures through strategic account management and new client acquisition.

• Developed and maintained strong relationships with key clients, resulting in increased retention rates, upsell opportunities in international markets.

• Led negotiations for high-value contracts, securing deals worth 5 million dollars. Significantly contributing to the company’s bottom line.

• Conducted in-depth market research to identify emerging trends and opportunities, leading to the successful launch of new refined petroleum products/services.

• Collaborated with the marketing team to develop and execute targeted campaigns, resulting in a 100 %increase in lead generation. Sales Associate Triple Gate Investment LLC

Houston, TX January 2014 – December 2017

• Managed a portfolio of 50 accounts, increasing overall sales by 100% through effective upselling and cross-selling strategies.

• Provided exceptional customer service, resolving issues promptly, which led to a 100% improvement in customer satisfaction ratings.

• Assisted in training new team members, improving the team’s sales performance by 100%

• Conducted product demonstrations and presentations to prospective clients, contributing to bringing on board corporate accounts leasing properties. Education

Bachelor of Arts in Business Administration, 1989

Texas Southern University Houston, TX, 1989

Skills

• Sales Strategy Development

• Client Relationship Management

• Contract Negotiation

• Market Research & Analysis

• CRM Software (e.g., Salesforce, HubSpot)

• Team Leadership & Training

• Presentation & Communication Skills

• Customer Service Excellence

References

Available upon request.

Felix Amos

******@***.*** KATY, TX, US 281-***-****

WORK HISTORY

Sales Executive (Sales and Related) at Triportal inc 2010-05-01 - Current(14 Years)

Negotiate details of contracts and payments. Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders. Consult with clients after sales or contract signings to resolve problems and to provide ongoing support. Provide customers with product samples and catalogs. Answer customers' questions about products, prices, availability, product uses, and credit terms. Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports. Monitor market conditions, product innovations, and competitors' products, prices, and sales. Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.

EDUCATION

Texa southern university -

Graduated 1989-01-01

Business Administration and Management

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