Event Manager Planner

NANCY BAXTER

House Springs, MO ***** 314-***-**** *********@*****.***

Professional Summary

High-performing Project, Program and Event Manager with an extensive portfolio of international and domestic projects spanning 21 years. Outgoing, hands-on professional, bringing valuable relationship building and retention skills. This has allowed for a diversified network of service providers, ensuring optimal quality and results for successful client events. Creative Event Planner with success in planning and executing small to large incentive and meeting events, maintaining highest levels of client satisfaction. Close partner to the Sales team in presenting destination, venue, and budget options. Work History

Event Manager

One10 LLC - Moraine, OH 3/2024 to 11/22/24

Role Overview

The Event Manager is responsible for owning the management and delivery of assigned events, projects, and/or focus areas for virtual or in-person events. Scope of Work

● Ownership of all project delivery elements, utilizing standard processes and procedures to achieve client satisfaction

● Manage timelines and logistical elements per project

● Participate in internal and external team meetings/calls with key stakeholders

● Develop and distribute communications

● Manage event registration process

● Proactively escalate potential client or project issues to management and account team for timely resolution

● Provide project feedback to all client stakeholders through summary and distribution of project debrief notes

● Collaborate with supplier partners and internal support areas

● Navigate within technology platforms and data sharing tools

● Oversee appropriate reporting and accurate data

● Financial accountability and budget management for assigned projects

● Perform other duties as assigned

Senior Meeting Event Manager 10/2007 to 1/16/2024

Maritz Global Events – Fenton, MO

● Primary client liaison and team lead for complex programs/events

● Responsible for program planning from pre-sale stage to final billing and execution of an entire travel program from an operational perspective.

● Responsible for client budget management including budget reconciliation and reporting.

● Responsible for forecasting program/event budgets and client variations. Develop initial costing and proposals as needed.

● Independently interface with day to day client contacts.

● Maintain proactive, positive, open line of communication with client and Sales.

● Oversees project teams during the development, production, and quality assurance of deliverables in event management area. Authors and maintains standard process documentation for the project team and client.

● Conducts regularly scheduled status meetings from pre-launch through operation, and ongoing programs/events, with client and Division stakeholders.

● Acts as team leader/mentor, communicates requirements to team.

● Provide leadership to project team(s).

● Manages and negotiate hotel, destination management company (DMC), air and all third- party contracts. Monitor attrition dates, cancellation policies and ensures contracted services are executed.

● Coordinates all details and produces a program/event itinerary that outlines all specifics and requirements.

● Coordinates web requirements as directed by client with web team.

● Manage VIP special projects and oversee VIP logistics.

● Deliver prompt payment for event services, including vendors, venues, staff, and transportation providers.

● Interview clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, rehearsal, ceremonies, and receptions. Owner 06/1998 to 12/2010

Baxter Travels – Fenton, MO

● Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.

● Consulted with customers to assess needs and propose optimal vacation experience solutions.

● Specialized in Family Travel to Mexico, Hawaii and the Caribbean.

● Taught Seminars at Sea for home-based Travel Agents on over 20 cruises. Education

Missouri State University - West Plains - West Plains, MO Certifications

Certified Meeting Professional, Events Industry Council, 2016 Certified Incentive Specialist, 2019

Contact this candidate