Customer Service Data Entry
Resume:
Albany, NY *****
***********@******.*** or ***********@*****.***
TOBIAS Q. FOSTER
SKILLS
•Motivated
•Customer focused
• strong communicator
• Reliable
* Peer Mediation Skills,integrity, loyalty & Trust, Action Oriented,Great Listening Skills, Client Resolution Skills,Priority & Time Management Skills Operating Systems
● Excel
•Microsoft Word
● IOS
•Expert Internet Skills
Also POS & Cash Handling
Payroll systems such as ADP, ONPAY, & UKG
EXPERIENCE
MEDICAL ANSWERING SERVICE, Albany, NY
REMOTE CUSTOMER SERVICE REPRESENTATIVE (Temp)
FEB. 2024 to April. 2024
•Customer Service
•Customer Satisfaction
•Time Management
•Training
•Troubleshooting
•Data Entry
• Operate high volume Call Centers Come here
Albany Damien Center, Albany, NY -
Office Administrator/Front Desk (TEMP)
Nov 2018 to March 2019
•Greet clients and visitors, determining their needs and taking appropriate action.
•Answer the telephone and take appropriate action.
•Assist with scheduling of assessments, and at times produce schedules for the counseling staff.
•Assist with the intake/admissions and discharge processes.
•Prepares correspondence, memos, reports
•Maintain a daily census database and generate a census and discharge report.
•Gather statistical information and submit a monthly report.
•Process incoming mail & manage outgoing mail.
•Manage petty cash accounts.
•Gather financial information and forward it to the Financial Case Manager.
•Performs various money handling and account keeping responsibilities.
•Sets up & break down client charts.
•Maintains facility files and records.
•Maintains inventory and requisitions.
HALLELUJAH IT'S CLEAN, South Orange, NJ — OFFICE MANAGER 09/12/2001-06/01/2013
.Confer with customers by telephone or in person
.Contact customers to respond to inquiries
.Recommend improvements
.Review claims adjustments
.Office management
.Reviewing & Correcting payment contracts
.Data entry, Payroll
FAMILY DOLLAR, East Orange, NJ — SALES ASSOCIATE
Sep 2006 to Jun 2007
.Provide Customer Service
.Advise clients or customers
.Answer customer inquiries
.Arrange merchandise display
.Cleanworkareas
.Demonstrate goods or services
.Greet customers
.Inspect merchandise
.Sell merchandise
•POS
•Cash Handling
ASHLEY STEWART CLOTHING STORE, East Orange, NJ
Sales Associate \Cashier
8 months Dec 2006 to Jul 2007
.Provide Customer Service
.Advise clients or customers
.Answer customer inquiries
.Arrange merchandise display
.Cleanworkareas
.Demonstrate goods or services
.Greet customers
.Inspect merchandise
.Sell merchandise
•POS
•Cash Handling
THE LEAGUERS INC. DAY CARE CENTER, Newark, NJ
Childcare Provider
5 months Sep 2004 to Jan 2005
.Discuss assigned duties with classroom teachers .Distribute tests and homework assignments
.Distribute teaching materials
.Instruct and monitor students
.Maintain computers in classrooms and laboratories .Observe students' performance
.Organize and label materials
.Provide disabled students with assistive devices
PIZZA HUT, South Orange, NJ
Team Member\ Cashier
Jul 2001 to Jul 2003
.Open and/or Close business
.Clean, stock, and restock workstations
.Maintain sanitation, health, and safety standards .Operate large-volume cooking equipment .Order and take delivery of supplies
.Prepare and serve beverages
.Wash, cut, and prepare foods
.Operate baking equipment
.Provide customer service
.Follow recipes
.Prepare and cook food according meal prep plans
EDUCATION
EAST ORANGE CAMPUS HIGH SCHOOL, East Orange, NJ — HIGH SCHOOL DIPLOMA
SEP 2001 - June 2005
REFERENCES
(FORMER SUPERVISOR-Ashley Stewart) SHEQUANDA HAMILTON, NJ TRANSIT
(Former Manager-Medical Answering Service)
KASHIA SMALL, CNA 929-***-****
(Former Supervisor/Owner-HALLELUJAH IT'S CLEAN) VALERIE MCBRIDE, RETIRED
Contact this candidate