On-Site Property Management

Resume of

Allyson Robinson

Phoenix, AZ ***** - 928-***-**** - **********@*****.***

Summary

Hardworking and dedicated property and corporate manager ready to bring 20 years of experience to new position with room for advancement. I have a track record of innovative problem-solving in complex or ambiguous situations, showcasing the ability to think outside the box and believe that there is a solution to every problem. Proven leadership experience and managing multiple sites, reflecting the ability to take initiative, mentor people, and drive results with a professional and open approach.

Programs

Yardi Voyager BlueMoon DocuSign

Rent Café On-Site Knock

Microsoft Office DropBox Reputation

Zego/PayLease CashPro

Skills

Strong organizational and multitasking abilities

Excellent communication and interpersonal skills

Ability to work well under pressure and meet deadlines

Attention to detail and problem-solving skills

Proficiency in property management software

Thorough knowledge fair housing and legal processes Experience

April 2023 to Current – Jr. Regional/Property Coordinator & Tenant Liaison Living Well Homes – Corporate Offices

Overall accountability for the operational and financial performance of a portfolio of apartment communities

Recommend and implement procedures that ensure compliance with federal, state, and local laws as well as with all community association governing documents and policies

Monitor daily property performance, income, expense, occupancy, etc. in accordance with budget and company standards

Comply, and oversee that staff comply with federal, state, and local Landlord/Tenant laws, fair housing regulations, company policy, and procedure

Review financial reports and analyze variances to identify opportunities for cost savings and revenue enhancement.

Act as the liaison to legal counsel for all legal matters relating to the property and company

Oversees legal proceedings, property accounting, weekly reporting, rent collection, and delinquency management

Participate in development of company policy and procedure, employee development and regional training programs

Demonstrated ability to lead, build consensus, establish confidence, communicate effectively and contribute to a positive work culture

March 2021 to April 2023- Virtual Accounts Receivable Manager Living Well Homes – Corporate Offices

In depth weekly, monthly, and quarterly reporting of outstanding AR for all units at each property, compiling report to show bottom line for balances and what percentage of balances were pending assistance funds, possession or on payment plans vs truly outstanding and unaccounted for balances.

Review weekly reporting from all properties in portfolio and direct on-site staff regarding outstanding balances and what steps to take regarding clearing the delinquency.

Audit ledgers to assure for accurate charges and credits

Assists with properties who are short staffed with AR practices including renewals, weekly and month end reporting, lease expiry reporting, monthly rent collection and legal filings.

Prepare all AR reporting as needed in preparation for upcoming property closings to assure that all balances and credits handed over are accurate with detailed information related to charges.

Assist with due diligences for properties that are on the market and in preparation to sell.

Take over full on-site manager responsibilities when the property is not staffed

Handle all complex legal issues or resident eviction filings and work in conjunction with our attorneys across 5 states to assure that all local and federal laws are being abided by, especially regarding post-COVID changes and restrictions specific to each state.

Work with past residents for in-house collections of move out balances getting payment or payment arrangements on file to avoid being sent to 3rd party collections.

Handle all security deposit disputes including reviews of charges assessed and revisions to approved disputes or noted errors on initial charges assessed by on-site staff. October 2020 to February 2021 – Community Manager

Fusion PMC – Legacy at Prescott Lakes

Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning.

Recommended property improvements based on detailed evaluations of current property conditions.

Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.

Strengthened traceability by developing organizational filing systems for confidential customer records, leases, and monthly leadership reports.

Oversaw repairs and enhancements by working closely with maintenance staff. Aided team during construction, interior renovation, and property rehabilitation projects. Performed regular inspections on all buildings, common areas and vacant units, identifying necessary repairs.

Controlled quality assurance practices by inspecting apartments and grounds to execute superior standards of cleanliness and aesthetic appearance. References available on Request

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