Office Manager Administrative Support

*** ***** ******, ******, ***** • ***********@*****.*** • 856-***-****

NANCY STOCK

Office Manager

PROFESSIONAL SUMMARY

Office Manager with experience in administrative support and operational efficiency. Skilled in document issuance, facility access support, and security management, with a proven track record of streamlining procurement processes and managing inventory to enhance cost control measures. Committed to fostering a productive work environment and optimizing workflow through the development and implementation of comprehensive SOPs.

EMPLOYMENT HISTORY

OFFICE MANAGER Mar 2022 - Present

VintaBio, Inc. Philadelphia, PA

• Manage material procurement and inventory, ensuring optimal office supply levels.

• Compile and organize monthly invoices, facilitating timely payment and reconciliation.

• Draft and implement SOPs, enhancing facility and business operations.

• Support facility functions with administrative tasks, improving efficiency.

• Oversee facility access, maintaining secure documentation for staff and vendors.

• Streamlined procurement processes, managed inventory, and generated financial reports, enhancing operational efficiency and cost control measures.

• Developed and implemented comprehensive SOPs for facility procedures, optimizing workflow and ensuring compliance with industry standards.

• Provided crucial administrative support, facilitating smooth facility operations and fostering a productive work environment.

• Established robust security protocols, managing facility access for staff and external parties, significantly enhancing overall workplace safety.

• Analyzed and reconciled financial data, producing accurate monthly invoicing reports and ensuring timely payment processing.

• Optimize procurement processes and inventory management, ensuring cost-effective operations and timely supply availability for seamless office functionality.

DOCUMENT CONTROL SPECIALIST Oct 2019 - Feb 2022

University of Pennsylvania Philadelphia, PA

• Issue forms to QC and Manufacturing staff.

• Review of QC Assay forms.

• Review C of A documents and issue change controls to update Master Material Index.

• Order and release materials.

• Generate monthly reports to update lab staff on expiring lab materials and equipment calibrations.

• Maintain and update SOPs, batch records and other documents.

• Generate and follow up on vendor qualification questionnaires.

• Compile data collected from Internal Audit reports. Conduct internal audit reports on document control.

• Oversee departmental training program.

SALES AND BUSINESS DEVELOPMENT Oct 2018 - Oct 2019 Important Papers Inc. Cherry Hill, NJ

• Organized and uploaded 3,000 new contacts from Excel csv documents into Hubspot.com for prospecting

• Attended TriStates Camp Trade Show to educate camp owners on the features & benefits of setting up online retail sites. Performed website demos.

• Posted monthly articles on LinkedIn to promote company promotional products

• 40 outbound calls with 2-3 each week resulting in qualified leads for sales

• Attended 2-3 Chamber of Commerce networking events a month resulting in new business

OUTSIDE SALES & BUSINESS DEVELOPMENT Jun 2017 - Sep 2018 Sir Speedy (Franchise Services Inc.) Havertown, PA

• Added 100 contacts to AMP database for email blast campaigns in 6 months

• 40-50 outbound calls with 2-3 appointments set each week resulting in new business

• Upsell promotional products to current print customers

• Enhanced company Google+ 2017 rating through positive customer reviews by 5% TERRITORY MANAGER Jul 2016 - Feb 2017

Merion Matters (Advance Healthcare) King of Prussia, PA

• July ‘16 to February ‘17 generated $31,000(new business) in digital media advertising revenue

• Researched over 100 competing job sites

• 50 outbound calls to in-house hospital recruiters per week booking 2-3 webinar appointments which resulted in sales of $2,000 to $3,000 per sale

• Upsell of clients to digital media packages for engaging active and passive job seekers INSIDE SALES & LEAD GENERATION Nov 2013 - Jun 2016 M3 USA Fort Washington, PA

• Provided physician recruiters with information on different digital advertising, physician database and client sourcing solutions

• 40 outbound calls to in-house hospital recruiters and physician practices with 2-3 appointments for sales reps per week

• Found qualified leads which converted into $336,000 in revenue for PracticeMatch 2016

ACCOUNT MANAGEMENT Feb 2013 - Oct 2013

News Journal (Gannett Media) New Castle, DE

• Revenue generated from Print & Digital Products in 2013 - $70,000

• Consulted small business clients at workshops sponsored by the News Journal about the benefits of digital products for email blasts, Pay Per Click advertising & SEO

• Created media plans

• Consistently exceeded 200 outbound cold calls & follow up weekly activities

BUSINESS DEVELOPMENT & CUSTOMER SUPPORT Feb 2009 - Feb 2013 EMSL Analytical Inc. Cinnaminson, NJ

• Client upport to environmental consultants and testing companies

• Referral source for onsite indoor air quality, water, soil and chemical sampling services

• Generated price quotes for testing services

• Provided clients with information on sampling methods

• Revenue generated from lab sales to homeowners in 2012-2013 $40,000

EDUCATION

CERTIFICATE ACCOUNTING 2023 – PRESENT

DELAWARE COUNTY COMMUNITY COLLEGE MEDIA, PA

POST BACHELORS BUSINESS COURSES 2002 - 2005

RUTGERS UNIVERSITY CAMDEN, NJ

BACHELOR OF ARTS 1996

UNIVERSITY OF DELAWARE NEWARK, DE

SKILLS

Administrative Support, Document Issuance, Records Management, Purchasing, Document Writing, Facility Access Support, Inventory Management, Invoicing, SOP Writing, Security Management, Quality Assurance, Sales, Business Development, Customer Support, Lead Generation.

Contact this candidate