Pharmacy Technician CPht

MARKITA FEASTER

**** ***** ****** **** *********, SC 29180 markitabelton35@ gmail.com 803-***-****

OBJECTIVE Experienced pharmacy technician with over twenty years of experience with

a successful record of assisting in daily pharmacy activities and providing

excellent customer service. Substantial knowledge of retail and specialty

pharmacy operations. Looking for a role where I can exercise my skills to

help contribute to the growth of the organization.

SKILLS & Customer Service, Data Entry, Inventory Management, Third Party claim

ABILITIES management, Prior Authorizations and Referral Case Management, Multi

Phone line management, Counting machines, and Blood pressure

management

EXPERIENCE NATIONAL CERTIFIED PHARMACY TECHNICIAN

CVS SPECIALTY PHARMACY

§/2022-CURRENT

Responsible for conducting in-bound and out-bound calls for medication

adherence member outreach calls, reminder calls, prescription refill calls and

provider follow up calls. Receives and responds to escalated inquiries from

all communication venues. Perform review of prescription claims

documentation to validate correct billing. Review medical documentation to

submit prior authorizations, verify prescriptions and schedule patient

medication shipments. Provides exceptional customer service by serving as a

resource to all internal and external customers.

EXPERIENCE NATIONAL CERTIFIED PHARMACY TECHNICIAN

HAWTHORNE PHARMACY

9/2018-5/2022

Responsible for taking in new prescriptions and setting the delivery schedule

for each one. Assisted in contacting physicians to get clarification on

problem prescriptions. Assisted in maintaining medication inventory and

submitting purchasing report to management each week

EXPERIENCE CUSTOMER SERVICE REP

NATIONWIDE INSURANCE

03/2013 TO 08/2018

Assist customers with moderate billing, credit and premium changes.

Diagnosis issues and use findings to minimize transfers, issues and call

backs using available resources. Assist customers in making policy changes,

quotes, taking payments and providing requested documentation for car and

house insurance.

EXPERIENCE PHARMACY TECHNICIAN

CVS PHARMACY

05/2012 TO 03/2013

Fill patients’ prescriptions, provide exceptional customer service, Inventory

management of medication and supplies, and triaging pharmacy phone calls.

EXPERIENCE PHARMACY TECHNICIAN

WALMART PHARMACY

01/2002 TO 12/2012

Greet customers and answer any inquiries, resolve issues with insurance

rejected claims, verify accuracy of patient information, select appropriate

medication dosage to fulfill prescription, processing patient insurance and

any other duties assigned by pharmacist.

EDUCATION FAIRFIELD CENTRAL HIGH, WINNSBORO, SC

HIGH SCHOOL DIPLOMA

CERTIFICATION National Certified Pharmacy Technician

REFERENCES Upon Request

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