10+Yr Registration Knowledge, Hippa Compliant, Insurance Verification

Victoria Ramos

San Marcos, Texas 806-***-****/ 325-***-**** ************@*****.***

OBJECTIVE

To Obtain employment where my skills and hard work ethic can be utilized. Looking to join a reputable organization to grow and develop new skills.

EDUCATION

O’Donnell High School

High School Diploma

SKILLS

Strong Attention to detail

Excellent communication and organization skill

Data Entry Analysis

Problem Solving

On Boarding

New Hire Orientation

ADP

Tax Compliant

Microsoft Excel

EXPERIENCE

Payroll Specialist –Dawson County Hospital District -April 2021-October 11,2024

•Assisted with recruitment and onboarding of new employees.

•Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.

•Prepared and submitted payroll taxes and reports to regulatory agencies.

•Updated employee files with new details such as changes in address or salary levels, certification and renewals.

•Audited timesheets and payroll records for accuracy.

•Processed timecards and payroll data for team of employees.

•Completed payroll accurately and timely to meet employee expectations.

•Collaborated with the HR DIRECTOR to integrate benefits administration into payroll system, ensuring accurate deduction and contribution calculations.

•Coordinated with the CFO to ensure proper cash flow management for payroll disbursements, maintaining company financial stability.

•Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

•Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.

•Coordinated annual open enrollment process for employee benefits, ensuring seamless integration into the payroll system.

•Partnered with external auditors during annual audit cycles, ensuring accurate representation of payroll records.

•Worked closely and scheduled meetings with all Insurance and supplement plans for employees with the agency's advocates( AFLAC, Health Ins. Ect)

•Back up availability to the Executive Assistant in the hospital Administration Office

Billing Office Clerk Dawson County Hospital District Lamesa, TX • 12/2020 - 04/2021

Contributed to a decrease in overdue accounts by implementing effective follow-up strategies for timely payments.

Increased revenue recovery with thorough analysis of outstanding balances and proactive collection efforts.

Negotiated payment plans with patients experiencing financial difficulties while maintaining positive relationships.

Maintained up-to-date knowledge of insurance regulations, ensuring accurate submission of claims on behalf of patients

Assisted in the training of new hires, sharing expertise on billing software and office best practices.

Handled all Hospital Correspondence from insurances and industrial billing, scanned

Handled Deposit for the hospital

Processed payment via telephone and in person with focus on accuracy and efficiency.

Processed payments with EFTPOS terminal

Improved billing efficiency by streamlining invoice processing and implementing electronic payment systems.

Managed high-volume workload, consistently meeting deadlines while maintaining attention to detail and accuracy.

Prepared itemized statements, bills, or invoices and recorded amounts due for clinic visits and hospital services rendered.

Collaborated with patients to resolve disputes

Physical Therapy Aide Dynamic Therapy Services Lamesa, TX • 09/2016 - 11/2020

*Contracted department at Dawson County Hospital District*

Assisted office manager by answering phones, scheduling appointments, filing documents Assisted in entering charges for every patient seen that day and insurance verification and insurance authorizations (Medicaid,private insurance,Workman's Comp)

Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.

Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.

Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.

Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.

Offered expert mobility assistance with physical support, wheelchairs, and other strategies.

Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.

Communicated with physicians to provide updates on patient care.

Implemented patient safety protocols and infection control practices for hygienic, compliant care.

Adapted exercises to suit varied ages and abilities for personalized patient care.

Selected modalities approved by the PTA /PT tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.

Improved patient mobility using passive and active therapeutic exercises.

Taught chronic pain management techniques to patients.

Worked with patients from age 9 months to 65 and older.

Maintained accurate patient records for both billing purposes and ongoing evaluation of therapeutic interventions.

Maintained supply inventory by placing orders when supplies ran low.

Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.

Outpatient Registration Clerk- Dawson County Hospital District - 02/2014 - 10/11/2024 * Continued as PRN my whole duration of Employment *

•Contributed to the reduction of billing errors through diligent verification of insurance details and proper documentation practices.

•Elevated overall hospital performance metrics through consistent adherence to best practices in outpatient registration and patient care coordination.

•Collaborate with medical staff to ensure smooth patient flow, resulting in increased efficiency throughout the hospital.

•Increased accuracy in capturing patient demographics by thoroughly reviewing forms during the registration process.

•Streamlined outpatient registration by implementing an organized system for scheduling appointments and verifying insurance information.

•Supported hospital operations by performing various administrative tasks such as managing incoming calls, filing paperwork, and maintaining office supplies inventory.

•Assisted in training of new hires

•HIPPA Compliant

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