Customer Service Entry-Level

Randolph Jean

***** ** *** ** *****, FL *****

Cell: 617-***-****

******@*****.***

OBJECTIVE: Entry-Level Diesel Technician

SUMMARY: I am a highly motivated individual with a proven ability to learn quickly, create, implement, and maintain procedures both old and new in any environment. I further possess the ability to meet heavy work assignments and deadlines under strict time constraints. In addition to my strong commitment and desire to succeed in every assigned task, I am able to work independently or as a team, with a unique ability to communicate effectively on all levels.

EDUCATION: Universal Technical Institute (UTI) –Norwood, MA Diesel & Industrial Technology Graduation: 03/20/2015 Attendance 97.08 %

EMPHASIS:

Automotive Engines & Repair

Hydraulic Applications

Automotive Undercar

Transport Refrigeration

Brakes

Truck Preventive Maintenance

Truck Brakes & Chassis

Electronic Fundamentals

Diesel Engines

Electronic Technology

Diesel Fuel Systems

Electronic Diagnostics

Diesel Engine Accessories

Climate Control

Truck Power Trains

Plumbing - Heating - Cooling Contractors Association – Tampa, FL 2004-2005

Florida Metropolitan University – Fort Lauderdale, FL 2004

Associates Degree – Criminal Justice

Miami High School - Miami, FL High School Diploma

CREDENTIALS/TRANSITIONAL SKILLS:

Experience in the use of International ISIS, Cummins Quickserve, CAT SIS, and Detroit Diesel/MBE

Power Service Literature, Tractor-trialer.net, Volvotrucksemedia.com, and Macktrucksemedia.com

Bilingual – French and Creole

CPR and AED certifications

EMPLOYMENT:

08/15- till now Crown Lift Truck

Field service technician

Provide customer service as well preventive maintenance

Diagnosis and evaluation truck for repaired.

Electrical troubleshooting and repaired

06/11 – 08/14 Jewish Community Housing for Elderly Driver/Maintenance Newton, MA

Customer Service

Drive tenants to shopping and various activities

Various maintenance repairs as needed

02/11 – 06/11 VHS Driver Plymouth, MA

Customer service

Assist physically challenged clients by picking them up at their homes and bringing them to their day programs

01/07 – 10/10 JB Cleaning Enterprise Owner/GM Property Prevention Boston, MA

Customer service

Provide outstanding cleaning and waxing services all types of flooring

Full-service janitorial provided as well as landscaping, pressure washing, property inspection

Maintain schedules and payroll of employees

12/07 – 04/09 Allied Barton Security Services Public Safety Supervisor Boston, MA

Responsible for providing customer services and maintaining proper safety for the building

Responsibility of placing officers on post, roll call, summary report, uniform inspection

In charge of the command center managing the camera system and the proper use of the two-way radios

Responsible for fire alarms and the emergency response

REFERENCES: Available upon request

Contact this candidate