Customer Service Head Cashier

Adaris Loiz

Syracuse, NY ***** **************@******.***

Accomplished Head Cashier and Head Housekeeper with a proven track record in enhancing customer service and team performance at Brady Market, LLC. Skilled in cash reconciliation and fostering teamwork, demonstrated through mentoring new staff and improving service delivery. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible, and driven to be an integral team member. Consistently punctual on arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Reliable Housekeeper dedicated to maintaining cleanliness and upkeep of facilities and rooms.

Work History

Head Cashier

Brady Market, LLC, Syracuse, NY July 2021 – August 2024

Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Mentored new team members on POS system operation, customer service strategies, and sales goals.

Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Processed both cash and card purchases and returns.

Assisted customers by answering questions and fulfilling requests.

Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Helped customers complete purchases, locate items, and join Double Up Food Program.

Educated employees on register use, merchandising, and customer service.

Housekeeper

Red Rood Inn & Suites Hotel, East Syracuse, NY July 2018 – March 2020

CrestHill Inn & Suites, East Syracuse, NY May 2016 – February 2019

Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.

Organized and restocked housekeeping carts at end of each shift to prepare for next shift.

Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.

Reported damages, maintenance problems, safety issues, and potential hazards to management.

Kept logs of cleaning activities to enable tracking history and maintain accurate records.

Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.

Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.

Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.

Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.

Spoken Languages

-English - Spanish

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