Customer Service Mental Health
Resume:
CONSUELA BENNINGS
Macomb, MI 48044
**********@*****.***
OBJECTIVE
To provide excellent administrative tasks including staff scheduling, interactions with employees and other assigned administrative duties.
SUMMARY OF QUALIFICATIONS
Highly focused with excellent customer service while adhering to confidentiality
Supervisory and problem solving skills; team player
Various trainings involving common mental health conditions and behavior methods for handling aggressive patients (ie, CPI Training, MVCI Training, Recipient Rights, Handling Disgruntled Patients)
Over 5 years of experience and highly skilled working in health care environment with supervision, dealing with behavioral, developmentally incapacitated individuals and patients with traumatic brain injuries including those with physical demands requiring restraints, and/or having a criminal background
Detailed documentation skills
CPR/First Aid Certified
TB Tests (current)
EMPLOYMENT HISTORY
Residential Supervisor 09/2022-present
Adult Learning Systems, New Baltimore, MI
Overall responsible for human resource management and administrative procedures for a Senior Care Center. Processed payroll (ADP). Assisted with the recruitment process and programs to enhance learning programs. Screens resumes to align to applicant profiles with staffing objectives. Schedules, interviews, and oversee preparation of interview questions and other hiring and selection materials, and other administrative tasks as assigned.
Residential Manager 04/2014-03/2022
Dignitas Inc., Farmington Hills, MI
Provided care in a manner consistent with resident rights, safety and therapeutic environment for patients. Engaged in appropriate life skills to allow patients to develop skills. Assisted patients with their ADL’s. Attended appointments and activities and provided a detailed summary to management. Supervised patients with their daily living needs including administering and monitoring medication.
EDUCATION
GED – Rosa Parks Academy, Highland Park, MI
Contact this candidate