Data Entry Customer Service
Resume:
******@***.***
Brandon, FL *****
Skills
• Microsoft Word
• Outlook
• Excel
• PowerPoint
• MS Office Suite
• Access
• Microsoft Visio
• UltiPro
• Data Entry
• ADP
• Deltek
• Account Receivable
• Account Payable
• Pitney Bowes machine
• Adobe Acrobat
• JobNimbus
• GroupMe
• Hang Outs
• Zoom
• Acculynx
• Paycor
• Notary Public
• Supplies ordering
• Customer Service
• Team building
• Set up devices
• Skype
• Multitasking
Education
Diploma:
Thomas Jefferson High School
New York City, NY
Some Coursework Completed:
Berkeley Claremont School
New York City, NY
Certifications
Notary Public
PRIMROSE ENNIS
Summary
35+ years of consistent experience in a variety of positions with the same employer, utilizing strong work ethic to meet company's goals and objective. Provided all clerical support for the Review Team. Proofing, faxing & printing of Final letters. Averaged 150+ correspondence during peak periods. Experience in handling several different responsibilities at one time. Proven ability to communicate and negotiate with a diverse group of people. Handled 15-20 inbound & outbound calls on peak periods. Assisted team in coordinating all tasks, daily activities, weekly, monthly, and quarterly reports, letters, memos, medical records, data entry, managed incoming/outgoing mail. Proficient with MS Office Suite, Microsoft Word, Outlook, Excel, PowerPoint, Access, Acculynx, JobNimbus, Paycor. Professional Experience
GALEFORCE ROOFING & REST. LLC. - Administrator
Brandon, FL
08/2021 - 10/2024
• Company Overview: Bought out by LIFETIME QUALITY
• Ability to be resourceful with limited supervision and see challenges as opportunities for growth, while managing the entire Tampa office
• Outstanding verbal and written communication skills
• Highly organized & detail-orientated with strong time management skills
• Ability to prioritize, utilizing time management and organizational skills
• Team player with the ability to work with a wide variety of people & while wearing different hats
• Excellent problem-solving skills
• Recording and Certifying NOC (Notice of Commencements) and Permits.
• Notarizing Releases and Waiver of Liens, Affidavits
• Handle Bank Deposits and checks
• FEDEX, Post Office and UPS Packaging
• Sending Mortgage Checks to Mortgage Company & follow-up within 5 days.
• Preparing Home Shows and gathering equipment for company
• Ordering supplies for the office.
• Provide timely follow-up and follow-through on all homeowner's questions, and/or concerns.
• Calling homeowners and customers, explain details of the different products and services offered on needs they have
• Receive and resolve inbound phone calls, emails, and chats from clients needing assistance or with questions.
PRIMROSE ENNIS
Page 2.
KEPRO - Review Clerk/Customer Service Rep/Administrative Assistant Tampa, FL
08/2019 - 06/2019
• Company Overview: Tampa, FL
• Provided all clerical support for the Review Team
• Proofing, faxing & printing of Final letters
• Averaged 150+ correspondence during peak periods
• Placing medical records into charts
• Imported discharge appeal cases into the database
• Renamed medical records from the fax server
• Processed calls for new appeals
• Closed discharge appeals by doing outbound calls to all parties involved
• Provided coverage of front desk when needed
• Contacted beneficiaries and providers via the helpline
• Handled 15-20 inbound & outbound calls on peak periods
• Attached medical records to case file
• Tampa, FL
FMQAI/HSAG - Administrative Assistant
04/2000 - 08/2014
• Company Overview: Bought out by KEPRO
• Assisted team in coordinating all tasks, daily activities, weekly, monthly, and quarterly reports, letters, memos, medical records, data entry, managed incoming/outgoing mail
• Coordinated and scheduled weekly team meetings, WebEx sessions, and teleconferences
• Assisted in reconsideration process, creating/typing memos, correspondence
• Filed records, correspondence and reports in the required manner and timeframe
• Bought out by KEPRO
Contact this candidate