Patient Care Provider

Glenda Wizner

Blasdell, NY *****

Cell: 716-***-****

E-Mail: ************@*****.***

Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Experience

July 2020 to Current

Kathy Lyons Hamburg, NY

Private Care Provider

Kept detailed records of patient care, Overall [ progress, medication administration and changes in health or other conditions.

Prepared food and helped patients eat to support healthy nutrition.

Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.

Helped clients with personal needs from exercise to bathing and personal grooming.

Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.

Assisted patients with daily personal hygiene such as bathing, dressing and grooming.

Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.

Liaised between doctors and patients about care plans, progress and changing health conditions.

March 2017 to January 2020

Eugenia LaRusch Hanburg, NY

Private Care Provider

Checked mail, shopped for groceries and handled bill payments.

Assisted patients with bladder and bowel needs by helping to restroom, [Action] and [Action].

Cared for wounds by changing bandages, dressings and binders to promote healing.

Worked with patients and families to design meal, rehabilitation and other plans for long-term success.

Communicated client project requirements to vendors and contractors to ensure client satisfaction.

Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.

Handled incoming and outgoing correspondence, including mail, e-mail and faxes.

Led physical therapy activities such as [Type] and [Type] to help patients regain range of motion, build muscle and heal injuries.

Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.

Liaised between doctors and patients about care plans, progress and changing health conditions.

Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.

Assisted [Type] patients with [Task], closely monitoring conditions and safety.

Assisted patients with daily personal hygiene such as bathing, dressing and grooming.

Devised and maintained office systems to efficiently deal with paper flow.

Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.

Coached patients on [Type] at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.

Traveled with [Job title] to take notes and dictation at meetings.

Prepared food and helped patients eat to support healthy nutrition.

Kept detailed records of patient care, [Type] progress, medication administration and changes in health or other conditions.

Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.

Helped clients with personal needs from exercise to bathing and personal grooming.

Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.

Reported concerns to supervisory [Job title] to maintain optimal care for all client needs.

Educated families and patients on potential plans for [Type] care, including [Type]and [Type] options.

October 2015 to January 2017

CVScaremark Blasdell, NY

Pharmacy Technician

Communicated with insurance companies for billing purposes.

Ordered medicines on [Timeframe] basis to meet anticipated demand from patients and reduce backorders.

Verified prescriptions by contacting physicians' offices and receiving approval.

Answered customer questions regarding medication.

Placed orders for out of stock medications, enabling patients to receive prescriptions on time.

Managed medication stocks, including conducting counts, labeling products and maintaining controls.

Maintained lines of communication with patients, providing instructions and general support.

Prepared medication labels with item name and quantity.

Delivered information on potential problems and reactions to prescribed medications for patients of all health conditions and age ranges.

Created new customer profiles and updated information in pharmacy computer systems.

Filled and processed prescriptions, delivering prompt and efficient patient care.

Maintained clean and organized pharmacy shelving and work areas.

Adhered to regulatory guidelines for workplace safety and customer confidentiality.

Supported pharmacist in preparing [Number] prescriptions daily.

Entered orders into system and filled medication orders.

Researched customer health insurance plans to provide prescription authorization and efficient patient care.

Processed prescriptions, checking against known patient allergies.

Checked medications for content, accuracy and completeness of all drug packaging and labeling.

Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

Compiled customer demographic, allergy and medical history background.

Handled over [Number] daily dispenses of prescriptions.

Efficiently responded voicemails to promote assistance and service to customers.

Ordered out of stock medications to keep inventory well-stocked.

Trained [Number] new technicians to provide excellent customer service which resulted in [Number]% higher customer satisfaction scores.

Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.

Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.

Prepared prescription transfer requests from competitor companies.

Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.

Dispensed medications to patients in accordance with pharmacist orders.

Ordered medicines daily to comply with demands and needs.

Filled over [Number] medication orders daily and entered orders into system.

Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.

Prepared and submitted claims to insurance companies for payment.

Received, reviewed, dispensed and labeled over [Number] prescriptions daily with expert accuracy.

Education and Training

December 2013 Bryant & Stratton College Orchard Park, NY

Associate of Applied Science Certified MedicAl Assistant

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