Administrative Support Assistant

Maureen Crocker

** ****** ****, **** *,

Mattapoisett, MA 02739

* 508-***-**** (cell)

E-mail: *******@*****.***

SUMMARY

Self motivated professional with experience in both the commercial and governmental environment and offers over 30 years of work experience in areas of corporate executive level and operations administrative support. Expertise includes project management, coordinating large go meetings, events, and travel with excellent analytical, organizational and creative skills. SKILLS

• Executive level secretarial and administrative experience with proven ability to work with highly sensitive information, maintaining full confidentiality and discretion

• Perform efficiently under pressure in fast paced commercial and governmental environments

• Work both independently and as a team member

• Communicate effectively both verbally and in writing with people of diverse backgrounds and educational level

• Proficient in Microsoft Office, SharePoint and Travel and Expense Systems, P2P, Zoom EXPERIENCE

LOCKHEED MARTIN CORPORATION, MARION, MA 1999 – 2022 Administrative Assistant Specialist (2008-2022)

Provided administrative support to the Vice President and General Manager of a public defense electronic and manufacturing company that serves both the US and foreign government agencies and contractor customers:

• Managed daily functions and activities for VP and senior leadership team members

• Coordinated internal and external meetings and conferences working closely with senior management/administrative staff

• Recorded and transcribed minutes for internal management staff meetings

• Compiled and organized PowerPoint material in preparation for monthly business reviews

• Prepared expense reports and reconciled credit card expenses

• Purchased office supplies and materials using P2P system and purchasing credit card and reconciled all accounts

• Maintained and organized internal SharePoint

• Maintained and tracked all contractor safety records and data, updated and maintained Safety Procedures

• Processed and prepared all Marion proprietary information agreements Executive Secretary (1999-2008) (formerly Sippican, Inc. – purchased by Lockheed Martin) Performed complex secretarial and administrative support to the Chief Executive Officer and Chief Financial Officer of a private defense electronic and mechanical manufacturing company that served both US and foreign government agencies and contractor customers:

• Managed day-to-day functions and activities for both executives

• Prepared and composed correspondence, spreadsheets and presentation communications, including highly confidential material, using various office software

• Organized information in preparation of quarterly board of director’s meetings, management meetings, bank and investment meetings

• Organized and prepared budget and business plan material

• Coordinated travel arrangements, set up meetings and conferences

• Interacted with board members, management staff, attorneys, insurance agents and carriers, financial institutions, etc.

• Maintained and recorded information on all trademark/patent documents, shareholder information, leases, and consultant and representative agreements

• Recorded and transcribed minutes for various internal meetings

• Purchased office supplies and materials, and reconciled executive account NOAA/NATIONAL MARINE FISHERIES SERVICE, WOODS HOLE, MA 1996 - 1998 Administrative Assistant - Government Contract

Provided administrative support to the Science Director and Fisheries Sampling Branch Chief for the National Marine Fisheries Service:

• Managed daily calendar for Science Director

• Scheduled and maintained travel arrangements

• Generated correspondence, reports and presentation material

• Maintained timesheets, personnel records, and calendars

• Processed purchase requisitions, and maintained office supply inventory

• Reached GS-7 grade level

LINDSEY MORDEN CLAIM SERVICES, INC. 1985 - 1995

Catastrophe Operations Support Supervisor, Atlanta, GA (1993 - 1995)

• Supervised claims processing /clerical systems for the eastern U.S. region in a catastrophe operations division of a nationwide public claims adjusting company:

• Traveled throughout the region in response to catastrophe situations such as hurricanes, tornadoes, hail and snow storms to assist adjusters in reporting requirements to ensure efficient and accurate claims processing

• Provided training of newly hired clerical staff on the company’s proprietary computerized claims processing system and all reporting requirement procedures

• Conducted clerical evaluations throughout the region providing troubleshooting and corrective actions, documenting results and reporting information to the executive vice president Administrative Assistant to Executive Vice President, Boston, MA (1985-1993)

• Provided administrative support to the Executive Vice President of nationwide claims adjusting company:

• Managed daily calendar for operations executive of 65 branch locations throughout eastern U.S.

• Prepared proposals in response to RFP’s

• Compiled data and prepared reports, budgets and presentations

• Scheduled travel arrangements and prepared expense reports

• Coordinated executive group meetings and appointments

• Provided support to branch managers on accounts payable and receivable issues

• Acted as communications liaison between management and staff EDUCATION

Bay State Jr. College, 1981 - 1983

Major: Business

Quincy High School, 1976-1979

Business Major

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