Customer Service General Laborer
Resume:
Bobby Pina
Hard working single father trying to provide a quality life for my children.
Tucson, AZ
*.*.*.***@*****.***
Professional Summary
Ready and eager to start a new career in a good work environment as well as being surrounded by good co workers. Get along well with others in a team environment. Likes to bring good energy and vibes to the work place. Takes pride in being accountable and honest, also not afraid to ask any questions if unsure. Very focused and disciplined on completing the task at hand in safe and quick manner. Always ready and eager to learn a new skill/trade and improve upon existing ones. Willing to relocate to: Mesa, AZ - Tempe, AZ - Chandler, AZ Authorized to work in the US for any employer
Work Experience
General Laborer/Concrete
Temcon Concrete Construction Co.-Tempe, AZ
May 2022 to October 2024
• Performed various tasks such as pouring, leveling, and finishing concrete for construction projects
• Assisted in the preparation of worksites by cleaning debris and setting up forms
• Operated power tools and equipment including concrete mixers, trowels, and screeds
• Installed rebar or wire mesh reinforcement to strengthen concrete structures
• Followed safety protocols at all times to prevent accidents or injuries on the job site
• Maintained tools and equipment in good working condition through regular inspections and maintenance activities
• Cleaned up work areas after completing tasks, ensuring a clean and safe environment for other workers
• Worked efficiently under tight deadlines while maintaining high-quality workmanship Call Center Representative/Customer Service
VXI Global Solutions-Tucson, AZ
February 2017 to March 2020
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
• Recognized as top performer within the team for consistently achieving high levels of customer satisfaction scores above XX%
Valet Attendant
Royal Automotive Group-Tucson, AZ
June 2015 to November 2016
• Provided exceptional customer service by promptly greeting and assisting guests with their vehicles
• Efficiently parked and retrieved vehicles in a high-volume parking facility, ensuring the safety and security of each vehicle
• Maintained accurate records of vehicle locations, ensuring efficient retrieval for guests upon request
• Developed strong relationships with repeat customers through personalized service and attention to detail
Forklift Operator
Sams Furniture and appliance-Tucson, AZ
February 2016 to June 2016
• Operated forklift to safely and efficiently move materials, products, and equipment
• Loaded and unloaded trucks, ensuring proper placement of items to prevent damage
• Performed routine maintenance on forklifts, including inspections and minor repairs
• Adhered to safety protocols at all times to prevent accidents or injuries in the workplace
• Followed company procedures when handling hazardous materials or fragile items Warehouse Worker
Prologistix Target Warehouse-Tucson, AZ
September 2015 to January 2016
• Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
• Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
• Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
• Safely stored hazardous materials according to OSHA regulations and company guidelines
• Assisted in the training of new warehouse employees on proper procedures for handling materials and operating equipment
Overnight Stocker
Walmart-Tucson, AZ
June 2014 to November 2014
• Efficiently restocked shelves and organized inventory during overnight shifts, ensuring products were readily available for customers
• Maintained accurate records of incoming and outgoing merchandise, utilizing inventory management systems to track stock levels
• Performed regular quality checks on products to ensure freshness, proper labeling, and compliance with safety standards
• Assisted customers in locating items within the store, providing friendly and knowledgeable service
• Operated forklifts or other machinery as needed to transport heavy or bulky items throughout the store Loss Prevention Assistant / Door Greeter
Marshalls-Tucson, AZ
September 2013 to January 2014
• Implemented and maintained loss prevention strategies to minimize theft and shrinkage within the store
• Collaborated with management to develop and enforce policies and procedures related to loss prevention
• Investigated incidents of theft or suspicious behavior, gathering evidence for potential legal action
• Trained store staff on proper loss prevention techniques, including identifying signs of theft or fraudulent activity
Laborer
Advantage Staffing-Tucson, AZ
February 2012 to March 2012
• Performed various physical tasks such as digging, lifting, and carrying heavy materials
• Operated power tools and equipment safely and efficiently to complete assigned tasks
• Assisted in the construction of buildings, roads, bridges, and other structures
• Followed safety protocols and procedures to ensure a safe working environment for all team members
• Maintained cleanliness of work areas by sweeping, removing debris, and disposing of waste properly
• Loaded and unloaded materials from trucks or other vehicles using appropriate equipment Dishwasher Host Buzzer
Ole Mexican Grill-Tucson, AZ
March 2009 to January 2012
• Maintained cleanliness and sanitation of all dishes, utensils, and kitchen equipment
• Efficiently operated commercial dishwashing machine to ensure timely cleaning and availability of clean dishes for the kitchen staff
• Assisted in food preparation by chopping vegetables, portioning ingredients, and assembling plates
• Managed inventory of cleaning supplies and notified management when restocking was necessary
• Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
• Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service
• Provided accurate wait time estimates to guests, minimizing customer dissatisfaction
• Maintained cleanliness and organization of the host stand area at all times
• Effectively communicated with the kitchen staff to ensure timely delivery of food orders
• Assisted in coordinating special requests or accommodations for guests with specific needs
• Trained new hosts on proper procedures, including greeting protocols and reservation management Education
High school diploma
Tucson Magnet High School - Tucson, AZ
August 2008 to May 2011
Skills
• Loss Prevention
• Detailing
• Concrete Finishing
• Valet Parking
• Concrete Forming
• Construction
• Landscape Maintenance
• Warehouse Experience
Certifications and Licenses
Driver's License
June 2016 to June 2026
D07893744 Class;D expires;06/23/2058
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