Customer Service Business Development
Resume:
Tiffany Feher Bryant
Tenaha, TX *****
*********************@***********.***
Account executive Professional
Objective: Sales or Management Position in a dynamic growth oriented company with strong opportunities for advancement.
Willing to relocate to: Tenaha, TX - Carthage, TX - Longview, TX Authorized to work in the US for any employer
Work Experience
Reading Specialist
Center ISD-Center, TX
September 2008 to Present
Assist students Grades 3-5 who struggle with reading. My classroom currently uses the Read 180 Software and small group lessons to target each students weakest areas in vocabulary development, comprehension, and improves writing capabilities.
Sales Support
K Lo’s Kitchen-Allen, TX
June 2003 to May 2008
Responsible for gaining market share for the Catering Division of K Lo’s Kitchen. Duties include: Assisting with food preparation, set up, on-site displays and invoicing. Account Executive
Plexus Services Corp.-San Diego, CA
August 2000 to May 2003
Responsible for marketing and sales of electronic manufacturing services provider: product development services, new product introduction, high-volume turnkey manufacturing for up to 26 facilities worldwide. Adept at developing innovative strategies to cultivate accounts, expand territories, and increase sales.
· Assigned to the Southwestern Territory, Including: Southern California, Arizona, New Mexico, Nevada, Colorado, and Utah. Gained over $200M in proposed sales opportunities in the first year following acquisition by Plexus with business proposals ranging from $2M per annum to $25M per annum.
· Captured 12 significant new strategic partnerships in 2002. (Customer mix: 5 medical, 5 networking/ datacom, and 2 defense).
· Established/maintained key contacts at major accounts earning repeat business through strong relationships and ongoing customer satisfaction.
· Generated customized marketing and presentation strategies to maximize account development opportunities with largest customers.
· Worked closely with senior-level customer contacts and internal business development team to successfully formulate and define products, detail specifications, and determine schedules.
· Utilizing sales engineering skills, analyzed complex documentation packages of sophisticated system- level design and manufacturing projects for assimilation of proposals. Associate Account Manager
Burlington Industries-Plano, TX
November 1999 to July 2000
Generated sales forecasts, negotiated inventory for catalog/retail operations, and managed overall product line. Assisted in the preparation for new product line shows. Prepared reports for monthly executive sales review meetings.
Customer Service Representative
PRAEGITZER INDUSTRIES, INC.-Plano, TX
March 1998 to August 1999
Acted as liaison between account executives and customers. Prepared quotes, purchase orders, shipping tickets, and customer checklists. Tracked orders and served as the main point-of-contact for Texas customers. Served as Program
Manager for design and fabrication orders serviced from the Plano, TX office. Organized local account information database. Created nationwide customer marketing surveys and customized target market materials for prospective and existing customers. Chaired the design division’s ISO 9001 certification committee. Served as the divisional SAP roll out coordinator/trainer. Evaluated and trained customer service representative to support design operations in the Austin, TX office.
Education
Bachelor of Science in Marketing
Arizona State University - Tempe, AZ
December 1997 to December 1997
Skills
• Business Development (10+ years)
• Sales Support (10+ years)
• ISO 9001 (5 years)
• Customer Relationship Management (10+ years)
• Team Management (10+ years)
• Teaching Experience (10+ years)
• Sales Experience (10+ years)
• Salesforce (10+ years)
• Account Management (10+ years)
• SAP (3 years)
Certifications and Licenses
Ec-12
June 2008 to August 2026
This certification allows me to teach Special Education classes grades early childhood up to 12th Grade. EC-4
This certification allows me to teach early childhood to 4th grade. ESL-12
With this certification I am able to teach non English speaking students how to speak English and understand our English Language.
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